How do I send email automatically?

G

Guest

I am using MS Outlook 2003, and am having trouble with the send/receive
options working correctly. I have gone into Tools/Options/Mail Setup and
everything looks correct. The "send immediately when connected" option is
checked. In the "Send/Receive Group" options the settings for All Accounts
group has the 3 boxes checked and set for every 1 min. Also the 2 boxes
under "When Outlook is Offline" are checked as well and set for 1 min.
Looking at the properties for the All Accounts group shows that the inbox and
outbox are checked, as they should be, and therefore should be included in
the previous settings.

Problem is, is that when I log into Outlook, it doesn't automatically
send/receive emails.......I have to click the send/receive button. Also when
I create a new email message and hit send, it goes into the outbox and just
sits until I click the send/receive button. The send/receive options I have
set, seem to be ignored. Any ideas about how to solve the problem?

As a side note, all other users on the same network, do not have this problem.
 
R

Russ Valentine [MVP-Outlook]

A 1 minute interval?! That's nuts.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
 

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