how do i retrieve backup in outlook

G

Guest

Recently I had to reinstall Office onto my computer. Before I did this, I
backed up outlook using the backup tool downloaded from microsoft. I've
restored the contacts (which were backed up separately), but I can't seem to
get the calendar, tasks, and inbox to come back. I've tried
File>Open>Outlook Data File>then selected Outlook backup. I don't get an
error message or anything, but nothing seems to happen... am I doing
something wrong? Is there someplace special I'm supposed to look after this?

Thanks...
 
R

Roady [MVP]

The backup tools makes a copy of your pst-file which contains everything;
not just contacts.
By opening a pst-file you'll see it as an additional folder set. It will
also show connected in File-> Data File Management
 
G

Guest

I did the backup of the contacts before I ever had the downloaded backup
tool. I did it with Import/Export, which is why I think that the contacts
were easily restored and nothing else. When I go into File>Data File
Management is says that the backup is in "Archive Folders," but when I go to
the actual archive folders in the folder list, none of my calendar
appointments or tasks are there...
 
R

Roady [MVP]

From here I cannot judge if you've backed up the correct pst-file. The
backup add-in tool from Microsoft creates a file copy of the original. If
opening it in Outlook doesn't give you the expected data then you must have
restored the wrong pst-file. If this is the only pst-file that you've backup
up then you backed up the wrong pst-file.
 

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