Heiner Drathen said:
No, I just want to send Newletters on behalf of the department
rather that
myself
"Therefore I want to replace my eMail address by an anonymous one, say
(e-mail address removed) by (e-mail address removed)".
THAT is what *you* said. That means you want to send from one domain
but pretend the e-mail originated from another domain, something the
headers will show is a lie (and may result in your e-mails getting
tagged as spam or suspect). If you really had a department for
customer service from your company that was exposed to customers then
it would have the same domain as your own e-mail address, like you are
(e-mail address removed) but want any replies to go to
(e-mail address removed) (not to some other domain).
You may also need to contact your IT folks to find out if you are
permitted to change your e-mail address. If using Exchange, you might
try putting whatever you want in the E-mail field in the account
defined within Outlook but Exchange will override the From header that
you tried to insert by putting in a legitimate From header based on
the account that was used. So you try to lie but Exchange won't
permit it. You may also be violating your company's policies
regarding e-mail usage by changing the sender identified in your
e-mails that are external to the company's network.
Why not simply specify a non-blank value for the Reply-To field in the
e-mail account that you have defined in Outlook? Leave the E-mail
field (for the From header) as yourself but set the Reply-To field
(for the Reply-To header) to the generic customer service department's
e-mail address. Then you aren't lying about who is the actual sender
but have recipients use the generic e-mail address when they reply.