How do I remove Exchange Service from Outlook?

G

Guest

I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm also
on a Purdue University Exchange, so I decided to see if I could pull that in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the "default
file system folders", that is the folders on my system on C:, and so forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard doesn't
restart and somehow the Exchange service is still there. (I assume it must be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)
 
D

Diane Poremsky [MVP]

Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
G

Guest

Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Diane Poremsky said:
Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


KerryK said:
I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm
also
on a Purdue University Exchange, so I decided to see if I could pull that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)
 
G

Guest

Yes, I'm replying to my own follow-up.

While mail applet wasn't in my control panel (why???), it was on my computer
(mlcfg32.cpl) so I ran it. I'm now going to see if it will do the trick.
Thanks!.

Kerry

KerryK said:
Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Diane Poremsky said:
Go into Control panel, mail applet and delete the account from your profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


KerryK said:
I reinstalled Office 2000 onto a new hard drive. When I first used Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that I
would want Internet because I get my mail from verizon.net. However, I'm
also
on a Purdue University Exchange, so I decided to see if I could pull that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)
 
D

Diane Poremsky [MVP]

It's under the User Accounts category. Or click classic view on the top of
the left pane.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


KerryK said:
Diane,

Thank you very much for your answer. It sounded like one of those "Oh,
shoot, I knew that!". However, I don't have a mail applet in the Control
Panel. Perhaps I should mention that my O/S is XP.

Thanks!

Diane Poremsky said:
Go into Control panel, mail applet and delete the account from your
profile
and create the proper type of account.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


KerryK said:
I reinstalled Office 2000 onto a new hard drive. When I first used
Outlook,
the setup wizard asked what services I wanted. Ultimately, I knew that
I
would want Internet because I get my mail from verizon.net. However,
I'm
also
on a Purdue University Exchange, so I decided to see if I could pull
that
in,
even though I can link to the exchange via IE.

However, when I try to bring Outlook up, it can't connect to the
Exchange
and then it tells me "Unable to open your default e-mail folders. The
information could not be opened." When I click OK, it opens to the
"default
file system folders", that is the folders on my system on C:, and so
forth.

But Tools, Services doesn't even appear and Tools, Options is greyed
out
and
unavailable.

I try removing Office and reinstalling, but the Outlook setup wizard
doesn't
restart and somehow the Exchange service is still there. (I assume it
must
be
in the Registry, but I wouldn't know where.) So, I get the exact same
sequence as above.

Does anyone have any idea what I can do? I've tried to google this and
otherwise search for it, but I'm having problems with coming up with
the
effective key words.

Thank you.

Kerry Kleiber
(e-mail address removed)
 

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