I recently brought a compaq persario computer and I can't
open open my microsoft word without a product key and i
don't know how to obtain it on line. please can sombody
help me. it;s my first computer.
Chris,
Your product key is a 20 or 25 character jumble of letters and numbers
- either taped to the outside of the computer case, or included in an
envelope of papers and CDs that Compaq should have provided. Maybe in
a large envelope marked "Do Not Discard" or the like.
An activated product key can be retrieved by products like Aida (free)
from <
http://www.aida32.hu/aida32.php>. Unfortunately, it sounds to
me that you are asking for help finding the key so you can activate
the product.
If this is a new computer, Compaq Support might be able to help you
retrieve the key. Otherwise, you need to carefully examine the
outside of the computer (all 6 sides), and check all the papers you
got with it.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.