How do i get rid Junk mail folder items although none are there?

L

Ladycy

My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?
 
R

Russ Valentine [MVP-Outlook]

Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to ask?
 
L

Ladycy

Sorry, but I got these after I ran the inbox repair tool. These were not
there before. I have had a few problems with my deleted items not being
removed and telling me to run the inbox repair tool. This last time when I
did this, it created this additional error now in my junk email folder. I
have tried running the inbox repair again, but it did not remove the so
called items from the folder tab showing I have them.

Russ Valentine said:
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to ask?
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after
my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?
 
R

Russ Valentine [MVP-Outlook]

Seems to me that you should have provided a clear and accurate description
of your problem if you expected us to help from the distance of a newsgroup.
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
Sorry, but I got these after I ran the inbox repair tool. These were not
there before. I have had a few problems with my deleted items not being
removed and telling me to run the inbox repair tool. This last time when
I
did this, it created this additional error now in my junk email folder. I
have tried running the inbox repair again, but it did not remove the so
called items from the folder tab showing I have them.

Russ Valentine said:
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to
ask?
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured
after
my
Outlook errors showing I needed to run scanpst.exe or "inbox repair
tool".
How can I get rid of these?
 
L

Ladycy

Why are you being so mean and hurtful? I thought this was a community to
help people not beat them down, just because they do not describe things to
your satisfacation. They only give you 8-10 words to come up with a
question. I am new to these groups and feel I did my best. Please try to be
helpful or don't answer the question if you just want to be spiteful.

Russ Valentine said:
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to ask?
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after
my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?
 
R

Russ Valentine [MVP-Outlook]

I have no idea to what "community" you are referring. Your post appeared in
a Microsoft end user NNTP newsgroup which provides ample opportunity for you
to explain your problem with as many words and in as much detail as required
using the following guidelines:
http://support.microsoft.com/?id=555375
If you are using some lame web based interface the I apologize and
respectfully request that warn us when you don't know how to post you learn
how to use support newsgroups using an appropriate NNTP interface.
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
Why are you being so mean and hurtful? I thought this was a community to
help people not beat them down, just because they do not describe things
to
your satisfacation. They only give you 8-10 words to come up with a
question. I am new to these groups and feel I did my best. Please try to
be
helpful or don't answer the question if you just want to be spiteful.

Russ Valentine said:
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to
ask?
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured
after
my
Outlook errors showing I needed to run scanpst.exe or "inbox repair
tool".
How can I get rid of these?
 
P

Pat Willener

Some people here are more direct than others, but nobody is
intentionally mean or hurtful.

Regarding your problem, I would suggest you run scanpst one more time;
make sure that Outlook is closed when you do it.
Why are you being so mean and hurtful? I thought this was a community to
help people not beat them down, just because they do not describe things to
your satisfacation. They only give you 8-10 words to come up with a
question. I am new to these groups and feel I did my best. Please try to be
helpful or don't answer the question if you just want to be spiteful.

Russ Valentine said:
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to ask?
--
Russ Valentine
[MVP-Outlook]
Ladycy said:
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after
my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?
 
B

Brian Tillman [MVP - Outlook]

My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?

In addition to what Pat says, did you see if you could right-click the Junk
E-mail folder and choose Empty?
 
Joined
Mar 3, 2011
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I too had the same problem as initiated by this thread. There were supposedly 26 unread entries listed in my Junk E-mail folder and they had been there for some time; however, after opening the folder, none were visible. I right-clicked on the folder and was able to successfully remove this volume.

Brian-thanks very much for posting the solution that worked for me!
 

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