How do I get Outlook to stop sending e-mail copies to Telus?

  • Thread starter Thread starter maralill
  • Start date Start date
M

maralill

I used to have Shaw email, gmail, and telus e-mail.
When I cancelled my Telus E-MAIL, I expected that Outlook would stop
forwarding all my e-mails to Telus.
My contacts keep receiving messages regarding e-mails that supposedly did
not get sent.
How can I stop the e-mails from being forwarded to my non-existent telus
e-mail account.
I checked in my OUTLOOK and could not find any reference to a telus e-mail
account. So I could not make any changes in my Outlook program.
Do you know where I should be requesting inormation about this problem?
Mary Brizan ([email protected]) computer name = maralill
 
maralill said:
I used to have Shaw email, gmail, and telus e-mail.
When I cancelled my Telus E-MAIL, I expected that Outlook would stop
forwarding all my e-mails to Telus.
My contacts keep receiving messages regarding e-mails that supposedly did
not get sent.
How can I stop the e-mails from being forwarded to my non-existent telus
e-mail account.
I checked in my OUTLOOK and could not find any reference to a telus e-mail
account. So I could not make any changes in my Outlook program.
Do you know where I should be requesting inormation about this problem?
Mary Brizan ([email protected]) computer name = maralill
Click to expand...

Well, just HOW does Outlook forward any message? Either YOU do it or a RULE
does it. Check your rules.

How do you know that Outlook is forwarding anything? Do you see copies of
the forwarded e-mails show up in your Sent Items folder? If not, Outlook
isn't involved in the forwarding. You probably have a server-side config
option enabled to do the forwarding. You'll need to use the webmail
interface to your e-mail accounts to see which ones are forwarding (push)
their e-mails. It's also possible you have an account configured to poll
other accounts (to pull from them). If you had your Telus e-mail account
configured to poll other accounts and retrieve e-mails from there, it is
probably still doing it. When you cancel e-mail service, often the SMTP
access is immediately terminated (so you can't send e-mails through that
service anymore) but POP/IMAP service might linger for another month.

Only you know how you previously setup forwarding (or polling) by your
e-mail accounts or how you set it up in Outlook.
 
Outlook only forwards mail if you tell it to. Please check your rules to see
what you have set up. Tools > Rules Wizard.
 
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