How do I eliminate duplicate messages in Inbox upon receipt?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have just migrated from Outlook Express to Outlook 2003. When a new message
is downloaded, there is a duplicate of each in the Inbox.
 
George Shaver said:
I have just migrated from Outlook Express to Outlook 2003. When a new
message is downloaded, there is a duplicate of each in the Inbox.
Click to expand...

Are you saying each downloaded message is duplicated? Do you have an
antivirus program scaning incoming mail? If so, try disabling that feature.
 
George Shaver, you wrote on Tue, 21 Mar 2006 10:40:18 -0800:
I have just migrated from Outlook Express to Outlook 2003. When a new message
is downloaded, there is a duplicate of each in the Inbox.
Click to expand...

Is the option "Leave a copy of messages on the server" enabled that you
find in the advanced settings in your POP3 account? If so, you should
install SP2 for Office 2003 [1]. This behavior [2] has been fixed with
SP2. If this service pack is already installed on your computer try to
fix the problem by creating a new Outlook profile

Control Panel | Mail | Show profiles

[1] http://office.microsoft.com/en-us/officeupdate/default.aspx
[2] http://support.microsoft.com/kb/889096/en-us
 
Christian Goeller said:
This behavior [2] has been fixed with SP2.
Click to expand...

Sometimes. There was a recent acknowledgement from Microsoft echoed in this
group that indicates some occurrences of this have not been addressed.
 
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