how do i eliminate duplicate folders

[sstovall3]

i am setting up outlook 2003, in the navigation pane i have two
"personal folders" and the sub-folders are identical in both. can one
of these be safely deleted?
tia

 

[Brian Tillman]

i am setting up outlook 2003, in the navigation pane i have two
"personal folders" and the sub-folders are identical in both. can one
of these be safely deleted?

If right-clicking one and choosing Close doesn't work and using File>Data
File Management doesn't work, then your choices are to edit the registry or
to create a new mail profile. See
http://www.outlook-tips.net/howto/ghosts.htm for the former and
http://www.howto-outlook.com/Faq/newprofile.htm for the latter.