How can I "RANK" time in Excel 2003?

[Guest]

Hi there

I am working on a spreadsheet to measure agent performance. I want to rank
agents on the time they spend in "wrap up" after each call. I've tried using
the RANK formlua but it returns a value #DIV/0! and the error states "the
formula or function used is dividing by zero or empty cells".

However, the cells are empty. I've tried changing the cell format but its
not working.

Any Ideas?

THanks

 

[Mangesh Yadav]

can you show the exact formula you have used and the inputs to it.

Mangesh

 

[Guest]

Hi Mangesh

Here is an example of the data and formula.

A
1 0:31:51
2 0:00:00
3 0:30:20
4 0:00:09

The formuala to caculate the rank is =RANK(A1,$A$2:$A$4,1). I've also tried
=RANK(A1,$A$2:$A$4,0).

It returns the value #DIV/0! and the error states "the
The cells are in TIME format. Although I have tried number and general and
even text.

Thanks

Michael

 

[Mangesh Yadav]

Try:

=RANK(A1,$A$1:$A$4,1)

You are not including the cell for which you want to find the rank.



Mangesh

 

[Guest]

Hi Mangesh

Thanks for the help but that did not work either. It returns the same error

Michael

 

[Jerry W. Lewis]

What have you not told us about your data? Are there any error values
in the range you are actually trying to rank from? What do you get from
=ISNUMBER(A1) ?

If your "times" were all text instead of time values, then the formula
would return #N/A instead of the #DIV/0! that you report. In that case,
you would have to convert to Excel time values [=VALUE(A1) formatted as
time] before ranking, since the RANK function does not support
internally coercing the values.

Jerry

 

[Mangesh Yadav]

Hi Michael,

Your example works fine for me.
Please check what Jerry says in his post.

Mangesh

 

[Guest]

Thank you very much for your help guys.
It wasn't working because some of the values are blank.

Very much appriciated.

Thanks again

Michael Grievson

What have you not told us about your data? Are there any error values
in the range you are actually trying to rank from? What do you get from
=ISNUMBER(A1) ?

If your "times" were all text instead of time values, then the formula
would return #N/A instead of the #DIV/0! that you report. In that case,
you would have to convert to Excel time values [=VALUE(A1) formatted as
time] before ranking, since the RANK function does not support
internally coercing the values.

Jerry

Hi Mangesh

Thanks for the help but that did not work either. It returns the same error

Michael

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