Hotfix for Desktop Remote client

[David Kieschnick]

I see in Q827090 that there's a hotfix for the Remote Desktop/TS client
where the error is "Unable to create or access your My Documents folder.
Your connection settings will not be automatically saved on exit" I'm
getting this error using the client to connect from a Win2k Pro, SP4 achine
to Win2003 where users' home directories are redirected to the server.

How do I obtain that? Is there a phone number to call?

 

[Vera Noest [MVP]]

From the KB article:

To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services phone numbers and information
about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS