Hotbar Tool Bar

[Gwen]

I clicked on a button to "Upgrade Outlook - Add colors to
your email". It not only upgraded my Outlook but
installed a "Hotbar" tool bar that appears in IE and
several other windows. I've tried "Add/Remove Programs"
and it won't uninstall. I've tried My computer and
Windows Explorer and I get a message saying that it can't
delete "HbCoreSrv.dll access is denied. Source file may
be in use." How can I get rid of this tool bar, it's
obnoxious and annoying. Thanks of any help.

 

[Patricia Cardoza - [MVP Outlook]]

Exit Outlook, Outlook Express, and Internet Explorer. Then try to uninstall.
Hotbar is spyware and you definitely don't want it on your computer.

Worst case, Ctrl+Alt+Del and select Task Manager (if it doesn't pop up
automatically) and end task on anything that starts with HB. Then uninstall.

--
Patricia Cardoza
Outlook MVP

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

 

[Jocelyn Fiorello [MVP - Outlook]]

A Google search for "remove hotbar" came up with the following link,
among lots of others -- it might give some additional help on this
subject:

http://www.pchell.com/support/hotbar.shtml

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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