home page problem

[RB]

I go to START, then up to the INTERNET icon at top left.

There, I right click on INTERNET PROPERTIES. This brings up the Internet
Properties Window.

Now go to the General Tab, and then to the Home Page area.

My pc has only the active home page of my choice in it. I can delete that
one and change to another as I choose.

A friend's pc I'm trying to clean up from a number of problems, has a button
which produces a drop down window, with a list of 10 web sites in it. And,
I can't delete any of them. I also can delete the active home page entry,
but one of the ones in the drop down window comes back. The pc I'm working
on runs Win XP Pro, if that makes a difference in this instance.

What's going on here, and why can't we enter and set the home page we want?

 

[Alias]

Sounds like his browser got hijacked. Download CWShredder and get rid of it.

Alias

 

[null]

I go to START, then up to the INTERNET icon at top left.

There, I right click on INTERNET PROPERTIES. This brings up the Internet
Properties Window.

Now go to the General Tab, and then to the Home Page area.

My pc has only the active home page of my choice in it. I can delete that
one and change to another as I choose.

A friend's pc I'm trying to clean up from a number of problems, has a button
which produces a drop down window, with a list of 10 web sites in it. And,
I can't delete any of them. I also can delete the active home page entry,
but one of the ones in the drop down window comes back. The pc I'm working
on runs Win XP Pro, if that makes a difference in this instance.

What's going on here, and why can't we enter and set the home page we want?

Most likely this is caused by a virus or spyware. Run a full virus scan,
and download and run Spybot and Ad-aware after updating their checklists.

 

[Rock]

I go to START, then up to the INTERNET icon at top left.

There, I right click on INTERNET PROPERTIES. This brings up the Internet
Properties Window.

Now go to the General Tab, and then to the Home Page area.

My pc has only the active home page of my choice in it. I can delete that
one and change to another as I choose.

A friend's pc I'm trying to clean up from a number of problems, has a button
which produces a drop down window, with a list of 10 web sites in it. And,
I can't delete any of them. I also can delete the active home page entry,
but one of the ones in the drop down window comes back. The pc I'm working
on runs Win XP Pro, if that makes a difference in this instance.

What's going on here, and why can't we enter and set the home page we want?

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://209.133.47.200/~merijn/files/CWShredder.exe

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm

For viruses:

Online and Downloadable Virus Scanning:

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

McAfee Stinger, Downloadable Virus Scanner:
http://us.mcafee.com/virusInfo/default.asp?id=stinger