Hijacked by 'Best PC health components Control Centre'

G

Geoff

Damn............ how to get rid off it?

I can do a ctrl+alt+delete and bring up the task manager and kill the
process BUT my desktop has lost the task bar and starting orb. Moving the
mouse top or bottom or to either side does not 'unhide' the toolbar so that
I can access my USB drive with rkill.com (a process to kill this malware) on
it.

Have tried booting into Safe Mode and the viral program appears there also,
but once again cannot access the Start Orb or Task bar.

I have no knowledge of any 'DOS' commands should I be able to go to safe
mode with cmd prompt. Whereto now please?

Using Vista Home Premium.
 
K

Ken Blake, MVP

I can do a ctrl+alt+delete and bring up the task manager and kill the
process BUT my desktop has lost the task bar and starting orb. Moving the
mouse top or bottom or to either side does not 'unhide' the toolbar so that


The Task Bar is resizable like a window. It's possible that it may
have been resized to zero lines high. Try putting the cursor on the
very bottom of the screen and moving it up and down slightly until it
turns into a two-headed arrow. When it does, drag it back up to the
size you want.

If that doesn't work, it may be zero lines and also have been moved to
another side of the screen. Try the same thing on all four sides of
the screen.

If you can't get it back from any of the four sides, this tool should
fix it: Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
 
G

Geoff

Thanks Ken - no signs of a double headed arrow unfortunately and I did use
the tip to use the Task Manager to get the task bar back.
Thanks for your reference and will keep that one also for the future.

It was quite interesting that no one suggested using System Restore to get
rid of 'PC Health center'?
 

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