hibernation

[Guest]

When I try to go into hibernation I get the following message. "The device printer for the printer port logical interface device is preventing the machine from entering hibernation. Please close all applications and try again. If the porblem persists you made need to update this driver

There are no applications running other than in the background, and what driver are they talking about
What would be the device printer for the printer port logical interface

Thanks for the help
Leo

 

[CS]

When I try to go into hibernation I get the following message. "The device printer for the printer port logical interface device is preventing the machine from entering hibernation. Please close all applications and try again. If the porblem persists you made need to update this driver.

There are no applications running other than in the background, and what driver are they talking about?
What would be the device printer for the printer port logical interface?

Thanks for the help,
Leo

Possibly the printer driver. Are you using a USB connected printer?
Make sure you have the latest MS certified drivers for your printer
and all other devices. (USB add on card, etc.)