"HelpAware has stopped working" error popup window after Vista sta

[Guest]

Hallo every one,
Each Time Just after Windows Vista has started Up, a popup window appears
with following message:
<<"HelpAware has stopped Working"
A problem caused the program to stop working correctly.Windows will close
the program and notify you if a solution is available >>.
What can be the cause of this message ?
regards,
Ricy

 

[Mr. Arnold]

Hallo every one,
Each Time Just after Windows Vista has started Up, a popup window appears
with following message:
<<"HelpAware has stopped Working"
A problem caused the program to stop working correctly.Windows will close
the program and notify you if a solution is available >>.
What can be the cause of this message ?

You look in the Application Events there may be an error message there
showing what's wrong. It's off of Control Panel, Admin. Tools and the
Events.

 

[Guest]

You look in the Application Events there may be an error message there
showing what's wrong. It's off of Control Panel, Admin. Tools and the
Events.

Hi Mr. Arnold,
I have found ther the following:
Log Name: Application
Source: Windows Error Reporting
Date: 5/05/2007 10:55:26
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: RICY
Description:
Fault bucket 19173323, type 5
Event Name: PCA2
Response: None
Cab Id: 0

Problem signature:
P1: installer.exe
P2: 1.0.1.1
P3: HelpAware
P4: unknown
P5: HP_A
P6: 1
P7: 2
P8:
P9:
P10:

Attached files:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report156a2426\appcompat.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report156a2426

But Now how to resolve the problem that's an other question !!!!!??
Ricy.

 

[Guest]

You look in the Application Events there may be an error message there
showing what's wrong. It's off of Control Panel, Admin. Tools and the
Events.

Hi, Mr. Arnold
I have found in the program Event Viewer, the following:
Log Name: Application
Source: Windows Error Reporting
Date: 5/05/2007 10:55:26
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: NBK-Roderic
Description:
Fault bucket 19173323, type 5
Event Name: PCA2
Response: None
Cab Id: 0

Problem signature:
P1: installer.exe
P2: 1.0.1.1
P3: HelpAware
P4: unknown
P5: HP_A
P6: 1
P7: 2
P8:
P9:
P10:

Attached files:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report156a2426\appcompat.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report156a2426But Now ! How to resolve the problem that's an other question !!?
Ricy.

 

[Irwin Opper]

Thank you for your help guys.

Irwin Opper