HELP!!!

[Guest]

ok. so my comp is driving me crazy. i can not boot it up. not even in safe
mode. it says that a program that was recently downloaded is causing it not
to boot properly. all it does is re-boot over and over again. it says to
remove the program but i can't because it won't boot up properly! i have
tried every option under F5 and F10. I can't think of anything to do. Is
there any way or program that i can download offline to restore the original
settings like when it was brand new???

 

[Shenan Stanley]

ok. so my comp is driving me crazy. i can not boot it up. not even
in safe mode. it says that a program that was recently downloaded
is causing it not to boot properly. all it does is re-boot over and
over again. it says to remove the program but i can't because it
won't boot up properly! i have tried every option under F5 and F10.
I can't think of anything to do. Is there any way or program that i
can download offline to restore the original settings like when it
was brand new???

Double-posted. Questions in other post.