Help XP Fax does not open Outlook address book

  • Thread starter Thread starter Richard Webb
  • Start date Start date
R

Richard Webb

Hi

Have just moved from ISDN with dedicated fax software to broadband & enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard
 
How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
 
Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband was
enabled. I had been advised that faxes could be sent with Broadband modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

Russ Valentine said:
How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard
Click to expand...
Click to expand...
 
Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

Russ Valentine said:
How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard
Click to expand...
Click to expand...
Click to expand...
 
Hi

Exactly, that is what it should do & it isn't!!

Maybe it needs to be installed before MS Office & Outlook, or maybe Outlook
needs to be the default e-mail software.

Have had a look through the registry, nothing obvious.

There seems to be no way to change address books, a logical procedure would
be Tools-->options-->File locations, but nothing offered.

Many thanks

Richard
Russ Valentine said:
Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows components.

Thanks

Richard

Russ Valentine said:
How did you "enable" Windows XP Fax if you have no analog fax modem. That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB)
Click to expand...
where
I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard
Click to expand...
Click to expand...
Click to expand...
 
What is listed as your default Contacts list for your OS (Control Panel >
Internet Options > Programs)
What version of Outlook is this and is your Outlook Address Book functioning
correctly?
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

Exactly, that is what it should do & it isn't!!

Maybe it needs to be installed before MS Office & Outlook, or maybe
Outlook
needs to be the default e-mail software.

Have had a look through the registry, nothing obvious.

There seems to be no way to change address books, a logical procedure
would
be Tools-->options-->File locations, but nothing offered.

Many thanks

Richard
Russ Valentine said:
Windows XP Fax will default to the Outlook Address Book whenever it detects
that Outlook is installed.
--
Russ Valentine
[MVP-Outlook]
Richard Webb said:
Hi

There is still a diallup modem installed.

This was put in to 'keep me going' when ISDN was removed until
Broadband
was
enabled. I had been advised that faxes could be sent with Broadband
modem,
but this seems not to be the case.

The 'enabling' was through Control Panel, Add/remove windows
components.

Thanks

Richard

How did you "enable" Windows XP Fax if you have no analog fax modem.
That's
all any fax software can use.
--
Russ Valentine
[MVP-Outlook]
Hi

Have just moved from ISDN with dedicated fax software to broadband &
enabled
XP fax.

On sending a fax it opens OE address books, but not Outlook (OAB) where
I
have saved all my fax numbers!

Any ideas?

Can the broadband connection also be used to send faxes?

All the best

Richard
Click to expand...
Click to expand...
Click to expand...
 
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