help with installing drivers

[Guest]

I have been sat here all xmas day trying to get music onto my daughters mp3
palyer she got for xmas, i have doen this for other people on my pc at least
4 times with different mp3 palyers , but this one has me baffled, i thought
it was a plug and play, no drivers needed, it has a small driver cd , but
usually with xp they are not needed , and if they are i just put the cd in
and windows wizard thing comes up and your doen in no time, not with this
one, i plugged it into usb port, says "usb device is not recognized" one of
the usb devices attached to this computer has malfunctioned and windows does
not recognize it, so i double clicked on the usb device showing as unknown
device and it says no drivers are installed , so i got the cd and put it in
but it doesnt run as the others have , it just opens up in a window with
-Driver no. 050920 at the top , and two folders one is MP3 and MP4 tool, the
other is just Tool, when i go into the first folder , there is 3 folders, AMV
convert, MTV convert and Player, go into any of these folders and there does
not seem to be any driver files , i cant seem to find a way to install
drivers, can anyone help me , i cannot contact the manufacturer as i dont
know who it is , there is no actual name on mp3 palyerand it just says SBO
with a small 2 at the top of the O, not got much to go on , im afraid, the
instructions just say if the device cannot be found , try reinstalling the
drivers , and thats me back to square one , ive been trying all day!

 

[Anando [MS-MVP]]

Hello,

If you cannot get the device to work and no device drivers have been supplied, your best bet would
be to return the MP3 player and get one of a reputable brand such as Creative, iRiver etc. You can
find tons of 'Plays for sure' certified MP3 players here:

http://www.microsoft.com/windows/windowsmedia/playsforsure/default.aspx

--

Anando
Microsoft MVP- Windows Shell/User
http://www.microsoft.com/mvp
http://www.mvps.org


Folder customizations
http://newdelhi.sancharnet.in/minku

Protect your PC!
http://www.microsoft.com/protect

 

[Guest]

Thanks , ive tried to contact the seller, to see if it can be returned , i
have had it since october so maybe i cnat now, but although the disk that cam
ewith it says its the drivers , i will be damned if i can find drivers on it
and it doesnt install automatic, i have went to each folder and found set up
files and installed them , but even then , windows still cant detect a
device, adn if i go to upgrade on the installed files , it even says no
device detected, and it is plugged in to the usb port , so i give up, i will
look at your list and see, thank you

 

[Guest]

I have a Sandisk "Plays for Sure" and I am having the same problem as
everyone else. USB device not recognized. I have XP media edition with
SP2. The 2 MP3 players worked fine on my parents computer. I have talked to
HP - installed some hotfix that was supposed to work - then they had me
re-install my usb ports - nothing has worked. I see that numerous people are
having this problem - it seems to be related to the SP2 & maybe the XP media
edition. IS MICROSOFT LOOKING INTO WHAT THE PROBLEM IS? I am very
frustrated! I have seached database etc. and there are no answers.