Help with Hotfixes..........?????

[Robert]

Need Help with Hotfixes... I have posted twice now, see
the question and response and first question below. When I
wrote the question below I recieved 3 replies. I
appreciate the replies, but I am still totally confused. I
have been working with computers for years, and Windows XP
is new to me. There has not been this big a change since
going from Dos to Windows 95. My issue is two-fold....

I downloaded the Wireless update for Windows XP Service
Pack 1 which is now installed on my computer. This is the
Windows Hotfix that I cannot get removed from my computer.
Based on MICROSOFT's own website this can be removed in
two ways... One is to use the Add/Remove Programs option
and the other is to utilize spuninst.exe....

The problem is that under Add/Remove programs feature in
Windows XP Home Version Service Pack 1... there are
multiple listings for Windows XP Hotfixes - KB??????. NONE
OF THESE HAVE THE OPTION TO REMOVE. I click on them and
they highlight and then I try double clicking and nothing.
I try to right click and nothing. There is no option to
remove any of them and the only option is to click
on "click for support information"... and this does not
allow any removal either. So how can this be removed?

Next, I have been told to go to the %systemroot% (which I
come to find out is C:/windows) and then go to
$NtUninstallKB826942$\spuninst and run spuninst.exe... Ok
this sounds feasible, BUT there is no such file able to be
found on my computer named spuninst.exe. Also, I cannot
find this directory either.. in 'real' terms what does
this directory stand for? what do the $ signs around it
mean? How do I access or find this file if it exists? I
performed a file/folder search and no hits for spuninst...

Please advise....
Thanks,
Rob


-------------------------------------------
Subject: Removing hotfix help???
From: "Robert" <[email protected]> Sent:
6/27/2004 8:19:36 PM

I had posted earlier with a question about removing
hotfixes from Windows XP (see the question below along
with the response)...
I have two additional questions:

1) Why does Microsoft say to utilize the Add/Remove
Programs feature to remove the hotfixes when there is no
option to do so for hotfixes under this feature?

2) How do you look in %systemroot% on Windows XP?? How do
I get to it? I'm sorry if this is an easy question, but I
just got it a week ago.

Thanks,
Rob

---

Subject: Re: Can't remove 'Hotfix'
From: "Will Denny" <[email protected]> Sent: 6/22/2004
1:03:26 PM

Hi

Have a look in %systemroot% for a folder named
$NtUninstallKB826942$\spuninst - run the spuninst.exe file
in there.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


|
| I recently installed the Wireless service pack update for
| my Windows XP Home Edition (with Service Pack 1). This is
| Windows Hotfix KB826942.
|
| I was reading the Microsoft website and it discussed the
| removal of this patch utilizing the Control Panel, Add /
| Remove Programs option. Also, it discussed utilizing
| spuninst.exe.
|
| I can find no file on the computer which is titled
| spuninst.exe.
|
| Also, when in the Add / Remove Programs section, you can
| highlight multiple 'Hotfixes' included the KB826942 which
| I installed. The problem is there is no option to remove
| any of these hotfixes. I was looking around this website
| and for all hotfixes / patch removals for Windows XP it
| discusses utilizing this option, BUT there is NO option
to
| remove these items.
|
| Please advise!
|
| Thanks,
| Rob
..

 

[Rick \Nutcase\ Rogers]

Hi Robert,

Go to the Control Panel/Folder Options, and on the View tab, set the options
so you can see hidden and system files. Specifically:

Enable (check) "Display the contents of system folders"
Enable (check) "Show hidden files and folders"
Disable (uncheck): "Hide protected operating system files (recommended)"

I also recommend that you disable (uncheck) "hide extensions for known file
types".

Then retry locating that folder, the spuninst.exe file should be in the
spuninst folder under that hotfix.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi

I'm encountering problems trying to uninstall Windows Hotfix - KB828741 as
per the instructions on the Norton Web Site due to the clash of the hotfix
with that of Norton Antivirus 2004. I believe that once the hotfix is
uninstalled and Norton Antivirus 2004 is reinstalled then my problem Norton
should be lessened.

But how can you only install just this Hotfix?

I have found the files you mentioned to Rob but as far as I can see I cannot
link any to the hotfix I need to uninstall. Any help would be appeciated.

Regards

Scotuk

 

[Tom Pepper Willett]

http://www.microsoft.com/downloads/...bb-da77-448d-8ff0-0a649a0d8fc3&displaylang=en


| Hi
|
| I'm encountering problems trying to uninstall Windows Hotfix - KB828741 as
| per the instructions on the Norton Web Site due to the clash of the hotfix
| with that of Norton Antivirus 2004. I believe that once the hotfix is
| uninstalled and Norton Antivirus 2004 is reinstalled then my problem
Norton
| should be lessened.
|
| But how can you only install just this Hotfix?
|
| I have found the files you mentioned to Rob but as far as I can see I
cannot
| link any to the hotfix I need to uninstall. Any help would be appeciated.
|
| Regards
|
| Scotuk
| "Robert" wrote:
|
| >
| > Need Help with Hotfixes... I have posted twice now, see
| > the question and response and first question below. When I
| > wrote the question below I recieved 3 replies. I
| > appreciate the replies, but I am still totally confused. I
| > have been working with computers for years, and Windows XP
| > is new to me. There has not been this big a change since
| > going from Dos to Windows 95. My issue is two-fold....
| >
| > I downloaded the Wireless update for Windows XP Service
| > Pack 1 which is now installed on my computer. This is the
| > Windows Hotfix that I cannot get removed from my computer.
| > Based on MICROSOFT's own website this can be removed in
| > two ways... One is to use the Add/Remove Programs option
| > and the other is to utilize spuninst.exe....
| >
| > The problem is that under Add/Remove programs feature in
| > Windows XP Home Version Service Pack 1... there are
| > multiple listings for Windows XP Hotfixes - KB??????. NONE
| > OF THESE HAVE THE OPTION TO REMOVE. I click on them and
| > they highlight and then I try double clicking and nothing.
| > I try to right click and nothing. There is no option to
| > remove any of them and the only option is to click
| > on "click for support information"... and this does not
| > allow any removal either. So how can this be removed?
| >
| > Next, I have been told to go to the %systemroot% (which I
| > come to find out is C:/windows) and then go to
| > $NtUninstallKB826942$\spuninst and run spuninst.exe... Ok
| > this sounds feasible, BUT there is no such file able to be
| > found on my computer named spuninst.exe. Also, I cannot
| > find this directory either.. in 'real' terms what does
| > this directory stand for? what do the $ signs around it
| > mean? How do I access or find this file if it exists? I
| > performed a file/folder search and no hits for spuninst...
| >
| > Please advise....
| > Thanks,
| > Rob
| >
| >
| > -------------------------------------------
| > Subject: Removing hotfix help???
| > From: "Robert" <[email protected]> Sent:
| > 6/27/2004 8:19:36 PM
| >
| > I had posted earlier with a question about removing
| > hotfixes from Windows XP (see the question below along
| > with the response)...
| > I have two additional questions:
| >
| > 1) Why does Microsoft say to utilize the Add/Remove
| > Programs feature to remove the hotfixes when there is no
| > option to do so for hotfixes under this feature?
| >
| > 2) How do you look in %systemroot% on Windows XP?? How do
| > I get to it? I'm sorry if this is an easy question, but I
| > just got it a week ago.
| >
| > Thanks,
| > Rob
| >
| > ---
| >
| > Subject: Re: Can't remove 'Hotfix'
| > From: "Will Denny" <[email protected]> Sent: 6/22/2004
| > 1:03:26 PM
| >
| > Hi
| >
| > Have a look in %systemroot% for a folder named
| > $NtUninstallKB826942$\spuninst - run the spuninst.exe file
| > in there.
| >
| > --
| >
| > Will Denny
| > MS-MVP Windows - Shell/User
| > Please reply to the News Groups
| >
| >
| > | > |
| > | I recently installed the Wireless service pack update for
| > | my Windows XP Home Edition (with Service Pack 1). This is
| > | Windows Hotfix KB826942.
| > |
| > | I was reading the Microsoft website and it discussed the
| > | removal of this patch utilizing the Control Panel, Add /
| > | Remove Programs option. Also, it discussed utilizing
| > | spuninst.exe.
| > |
| > | I can find no file on the computer which is titled
| > | spuninst.exe.
| > |
| > | Also, when in the Add / Remove Programs section, you can
| > | highlight multiple 'Hotfixes' included the KB826942 which
| > | I installed. The problem is there is no option to remove
| > | any of these hotfixes. I was looking around this website
| > | and for all hotfixes / patch removals for Windows XP it
| > | discusses utilizing this option, BUT there is NO option
| > to
| > | remove these items.
| > |
| > | Please advise!
| > |
| > | Thanks,
| > | Rob
| > ..
| >
| >
| >