Help with dot net problem

[Dave Smith]

I just installed Norton Ghost 9 on my two networked computers. As
part of the installation on each machine, I had to install the dot net
framework. Since then, when I try to transfer files from computer A
to computer B, I get the message: "Cannot copy *file*. Not enough
server storage is available to process this command." I can transfer
files from B to A fine. Just not from A to B. I've never had a
problem sharing files on these machines before.

The computers are networed through a wired router. Both are running
XP Pro SP2. I've done restarts on both.

Sorry if I left out any information. I know just enough about
networking to get the machines set up. I'm more a graphics guy.
Thanks very much for any help.

 

[Ron Bogart]

In

I just installed Norton Ghost 9 on my two networked computers. As
part of the installation on each machine, I had to install the dot net
framework. Since then, when I try to transfer files from computer A
to computer B, I get the message: "Cannot copy *file*. Not enough
server storage is available to process this command." I can transfer
files from B to A fine. Just not from A to B. I've never had a
problem sharing files on these machines before.

The computers are networed through a wired router. Both are running
XP Pro SP2. I've done restarts on both.

Sorry if I left out any information. I know just enough about
networking to get the machines set up. I'm more a graphics guy.
Thanks very much for any help.

This is from MVP Ron Lowe:

This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078