Help with auto Archive not working

[Dab]

Hi:

Hoping someone can help with this.....

We have several Outlook clients connected to an Exchange 2000 server. I'd
like to have particular folders delete old mail based on how old the mail
is. This requirement appears to be met by the 'Auto Archive - Delete files
permanently' feature, but it doesn't work. Any suggestions on why?

In the AutoArchive tab, I get a message that the administrator hasn't set
retention polices - would that be the problem?

Thanks for any tips.

 

[Brian Tillman]

We have several Outlook clients connected to an Exchange 2000 server.
I'd like to have particular folders delete old mail based on how old
the mail is. This requirement appears to be met by the 'Auto Archive
- Delete files permanently' feature, but it doesn't work. Any
suggestions on why?

Autoarchive uses the item's (usually undisplayed) Modified date to determine
eligibility for archiving. Perhaps the modified date is more recent than
the archive date you specified. That's the usual cause of what you're
seeing.

In the AutoArchive tab, I get a message that the administrator hasn't
set retention polices - would that be the problem?

I don't think so. I think it means that any deleted item will be
unrecoverable if deleted.

 

[Dab]

Hi Brian:

Thanks for the suggestion but I just checked the modified dates; it's been
several months since the last time I deleted any files and they're all there
since the last delete, even though I have the folder set to auto-delete
files that are older than two weeks.