HELP!! When completing windows mail set up...

  • Thread starter Thread starter Lindsey Morris
  • Start date Start date
L

Lindsey Morris

i get this message...

Account: 'pop.cox.net', Server: 'pop.west.cox.net', Protocol: POP3, Server
Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

I did everything in the set up as asked, but it just won't work.

What next?
 
Lindsey said:
i get this message...

Account: 'pop.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I did everything in the set up as asked, but it just won't work.

What next?
Click to expand...


Well. Your username should probably be just the name and not
(e-mail address removed), but some systems can require it either way so check
that - the case usually doesn't matter, then make sure your password
they gave you is typed in the right case - I don't know Cox's usual
format but for passwords PASSword is not the same as password.

pop.west.cox.net looks valid, but if you continue having trouble the
only thing you can really do is call them.

Usually tech support can't discuss passwords, they just reset it and the
system sends you a new one.
 
Charlie Tame said:
Well. Your username should probably be just the name and not
(e-mail address removed), but some systems can require it either way so check
that - the case usually doesn't matter, then make sure your password they
gave you is typed in the right case - I don't know Cox's usual format but
for passwords PASSword is not the same as password.

pop.west.cox.net looks valid, but if you continue having trouble the only
thing you can really do is call them.

Usually tech support can't discuss passwords, they just reset it and the
system sends you a new one.
Click to expand...

See if you followed these instructions, including the part about finding
the correct server names for your part of cox.net.

<http://support.cox.com/sdccommon/as...sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>
 
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