HELP!!! Rundll32 error

A

ahungryhobo

So today i got an error when i was trying to access the Personalizatio
option. So I right click, go to personalize and click on windows colo
and appearance. As soon as i do it gives me the "Host proces
(Rundll32) has stopped working."
I looked at the error report and this is what it said:

Product
Run a DLL as an App

Problem
Stopped working

Date
9/9/2008 8:29 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: rundll32.exe
Application Version: 5.0.2134.1
Application Timestamp: 37ecab7e
Fault Module Name: MSVCRTD.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000135
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Can someone please help me
 
Z

zachd [MSFT]

What versions of rundll32.exe to have on your system where? That looks like
malware to me. It's not the Vista version.
 
A

ahungryhobo

Ummm, i actually dont know, i used vistaglazz and then it caused it s
ya it might be malware, can u tell me where i can download anothe
"real" copy of it and how to replace the old one, cuz i cant get rid o
it even when it asks for administrator verification and i press continu
and ok

more help pleas
 
Z

zachd [MSFT]

What versions of rundll32.exe do you have on your system in what exact file
locations?

This determines your next course of action.
 
A

ahungryhobo

well its in the system32 folder, where it is supposed to go right?
andddd the info about it was File Version: 6.0.6000.1638
 
Z

zachd [MSFT]

That does not correspond to me to this line from your initial post:
version: 5.0.2134.1

Did you do a thorough search for rundll32.exe in other locations on your
system?
 
A

ahungryhobo

nope i didnt
i just did and i found 2
i deleted the second one which was the 5. version and things still dont
work, now what!
thanks for the help tho :]
 
Z

zachd [MSFT]

Are you still getting this same crash? I would not think it would be
possible to crash in the version 5 file if that file is not on your system.

If that file keeps popping up on your system, that would seem like your
system has been infected with malware that you would need to remove before
things could be normal.
 
S

Sthief Ballmer

Em Sábado, 13 de Setembro de 2008 04:32, ahungryhobo escreveu:
nope i didnt
i just did and i found 2
i deleted the second one which was the 5. version and things still dont
work, now what!
thanks for the help tho :]
you could have send it to
www.virustotal.com

it would gave you the idea if your system is infected or not...
 
B

bennyboy

Got exactly the same problem after trying to use Vista Glazz. It isn't a
malware issue.
Visa Glazz guys are working on the issue.

Here is how I fixed it:

Go to the Vista Glazz's download page:
http://www.codegazer.com/vistaglazz/downloads/

And download the "current beta release"

Install, run and patch your system. it will ask you for a reboot.
I then had access to the themes and color and appearances.

Good luck.


zachd said:
Are you still getting this same crash? I would not think it would be
possible to crash in the version 5 file if that file is not on your system.

If that file keeps popping up on your system, that would seem like your
system has been infected with malware that you would need to remove before
things could be normal.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
ahungryhobo said:
nope i didnt
i just did and i found 2
i deleted the second one which was the 5. version and things still dont
work, now what!
thanks for the help tho :]
 

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