HELP! Outlook.exe crashes

C

Chris

Ok. I'm on a domain enviornemnt, with Exchange 5.5 and
outlook 2000. I have a user who has a roaming profile, and
can log onto any machine and get his profile. The problem
is.... he has rules setup that are blowing away outlook. I
have recreated both profiles on the local and server, tried
different machines, and tried deleting the rules from
outlook. Every time I create a new outlook profile, it
tells me there are rules already in place. I have done
everything I know.... how else can I deleted these rules
off the server?

Thanks!
 
R

Roady [MVP]

It crashed with what error? What is logged to the Event Viewer? Since rules
are stored within the mailbox recreating profiles won't solve your issue.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
G

Guest

This is the error in the event log.

c0000005 at address 3F9994F4


-----Original Message-----
It crashed with what error? What is logged to the Event Viewer? Since rules
are stored within the mailbox recreating profiles won't solve your issue.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Ok. I'm on a domain enviornemnt, with Exchange 5.5 and
outlook 2000. I have a user who has a roaming profile, and
can log onto any machine and get his profile. The problem
is.... he has rules setup that are blowing away outlook. I
have recreated both profiles on the local and server, tried
different machines, and tried deleting the rules from
outlook. Every time I create a new outlook profile, it
tells me there are rules already in place. I have done
everything I know.... how else can I deleted these rules
off the server?

Thanks!


.
 
C

chris

Anyone? I'm going to delete his mailbox now... and
recreate it. Why would the rules still follow him though?
I deleted his mailbox last time, and placed him on a
different mail server.
-----Original Message-----
This is the error in the event log.

c0000005 at address 3F9994F4


-----Original Message-----
It crashed with what error? What is logged to the Event Viewer? Since rules
are stored within the mailbox recreating profiles won't solve your issue.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Ok. I'm on a domain enviornemnt, with Exchange 5.5 and
outlook 2000. I have a user who has a roaming profile, and
can log onto any machine and get his profile. The problem
is.... he has rules setup that are blowing away outlook. I
have recreated both profiles on the local and server, tried
different machines, and tried deleting the rules from
outlook. Every time I create a new outlook profile, it
tells me there are rules already in place. I have done
everything I know.... how else can I deleted these rules
off the server?

Thanks!


.
.
 

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