Help me please!!!!!!!!!! my computer has a virus

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i can't even keep my computer online long enough to download what I need...nor do i know what i need. I know i need to redownload internet explorer..but can't even find the link fast enough...can someone please help me. I have already downloaded an antivirus..but i can't even run the anti virus because i need to upgrade it first...please help me know what to do
 
i can't even keep my computer online long enough to download what I need...nor do i know what i need. I know i need to redownload internet explorer..but can't even find the link fast enough...can someone please help me. I have already downloaded an antivirus..but i can't even run the anti virus because i need to upgrade it first...please help me know what to do

Go to Start > Run and type
shutdown -a (press enter)
This will stop the countdown and give you time to troubleshoot.

The stinger tool helps in detecting and
cleaning the Sasser worm.
http://vil.nai.com/vil/stinger/

What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720



Download this update
Microsoft Security Bulletin MS04-011
Security Update for Microsoft Windows (835732)
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

Enable your firewall.

MORE ON SECURITY:

Three steps you can take to improve your computer's security:
http://www.microsoft.com/security/protect/

321050 Description of a Personal Firewall
http://support.microsoft.com/?id=321050

Good luck
 
Ok..what shall I do next? I have ran the stinger and it detected and deleted the blaster virus. As soon as I came online though the LSA shell message has come up and I know it is still going to shut me down. What will be my next step? Do I need to download Internet Explorer again? If I do...could u please give me the link..as my computer shuts down so quickly I don't even have time to loook for it. Thanks so much for your help so far.
 
Hi,

Ok..what shall I do next? I have ran the stinger and it detected and deleted the blaster virus. As soon as I came online though the LSA shell message has come up and I know it is still going to shut me down. What will be my next step? Do I need to download Internet Explorer again? If I do...could u please give me the link..as my computer shuts down so quickly I don't even have time to loook for it. Thanks so much for your help so far.

When the windows about the shutdown pops up
go to Start > Run
and type
shutdown -a

This will give you time to troubleshoot, or
double-click the date in the left side,
a clock will come up, set the year back to 2003
click apply.
This will also give you time to troubleshoot.

It is important that you enable your firewall
HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q283673


What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;en-us;841720


Download this update
Microsoft Security Bulletin MS04-011
Security Update for Microsoft Windows (835732)
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

MORE ON SECURITY:

Three steps you can take to improve your computer's security:
http://www.microsoft.com/security/protect/

321050 Description of a Personal Firewall
http://support.microsoft.com/?id=321050


http://support.microsoft.com/?kbid=318378
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP

Good luck
 
Ok..what shall I do next? I have ran the stinger and it detected and deleted the blaster virus. As soon as I came online though the LSA shell message has come up and I know it is still going to shut me down. What will be my next step? Do I need to download Internet Explorer again? If I do...could u please give me the link..as my computer shuts down so quickly I don't even have time to loook for it. Thanks so much for your help so far.

Ok. As soon as you get the shutdown message click 'Start' then 'Run'
then type 'shutdown -a' then click OK. This aborts the shutdown process
and should allow you to do the critical updates you need. Good luck.

NRJ
 

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