Help loggin onto messanger

[Schaerer]

I just downloaded the latest update for msn messanger and as soon as
it finished downloading it will not log on anymore.

I get the problem saying: Sorry we are unable to sign you into the MSN
Messanger at this time. Please try again later. 80072efd

What do i do to fix this problem? and if you could explain it in
dummy terms so i can understand that would be awesome

 

[Jonathan Kay [MVP]]

Greetings,

Since you can't immediately login, remember that you can try logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't already.

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Schaerer]

Any ideas? im tottaly stuck and cant get logged in

 

[Schaerer]

I did everything you suggested except try to fix the firewall only
because i dont know how. I am only running the microsoft firewall and
i dont know how to allow programs through that firewall... can u help
me with that?

"]Greetings,

Since you can’t immediately login, remember that you can try
logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you
haven’t already.

1. The date on your computer needs to be set properly -- double click
the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are
typing it in with the
correct case (uppercase or lowercase).
3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security
etc. ), it’s possible
that Messenger doesn’t have the correct rights to access the
Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of
programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be
blocking Messenger -- try
restarting it and see if that helps the situation. You also might try
uninstalling an
installed firewall, to verify that it isn’t causing a problem
(even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click
the Tools menu, then
Internet Options, then click the Delete Files button, and when
that’s complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click
the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section,
and verify that "Check
for server certificate revocation" is unchecked. Also verify that
’Use SSL 2.0’ and Use SSL
3.0’ is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then
Connection category,
click the Advanced Settings button, uncheck all the options, click OK
twice and then try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

I just downloaded the latest update for msn messanger and as soon as
it finished downloading it will not log on anymore.

I get the problem saying: Sorry we are unable to sign you into the MSN
Messanger at this time. Please try again later. 80072efd

What do i do to fix this problem? and if you could explain it in
dummy terms so i can understand that would be awesome

--
Posted using the http://www.windowsforumz.com interface, at author’s request
Articles individually checked for conformance to usenet standards
Topic URL: http://www.windowsforumz.com/Messenger-Help-loggin-messanger-ftopict411745.html
Visit Topic URL to contact author (reg. req’d). Report abuse:
http://www.windowsforumz.com/eform.php?p=1369768

 

[Jonathan Kay [MVP]]

Hi,

That won't matter, the Windows XP firewall only blocks incoming connections, not outgoing
(what Messenger makes when its connecting).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

I did everything you suggested except try to fix the firewall only
because i dont know how. I am only running the microsoft firewall and
i dont know how to allow programs through that firewall... can u help
me with that?

"]Greetings,

Since you canâ?Tt immediately login, remember that you can try
logging into the Web Messenger,
at least until you can restore your normal Messenger functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you
havenâ?Tt already.

1. The date on your computer needs to be set properly -- double click
the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are
typing it in with the
correct case (uppercase or lowercase).
3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security
etc. ), itâ?Ts possible
that Messenger doesnâ?Tt have the correct rights to access the
Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of
programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be
blocking Messenger -- try
restarting it and see if that helps the situation. You also might try
uninstalling an
installed firewall, to verify that it isnâ?Tt causing a problem
(even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click
the Tools menu, then
Internet Options, then click the Delete Files button, and when
thatâ?Ts complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click
the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section,
and verify that "Check
for server certificate revocation" is unchecked. Also verify that
â?TUse SSL 2.0â?T and Use SSL
3.0â?T is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then
Connection category,
click the Advanced Settings button, uncheck all the options, click OK
twice and then try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

I just downloaded the latest update for msn messanger and as soon as
it finished downloading it will not log on anymore.

I get the problem saying: Sorry we are unable to sign you into the MSN
Messanger at this time. Please try again later. 80072efd

What do i do to fix this problem? and if you could explain it in
dummy terms so i can understand that would be awesome

--
Posted using the http://www.windowsforumz.com interface, at authorâ?Ts request
Articles individually checked for conformance to usenet standards
Topic URL: http://www.windowsforumz.com/Messenger-Help-loggin-messanger-ftopict411745.html
Visit Topic URL to contact author (reg. reqâ?Td). Report abuse:
http://www.windowsforumz.com/eform.php?p=1369768