Help - Is this legitimate? Technology Guarantee Customer letter

[Guest]

I received this Email the first of April. I then sent proof of purchase of a
new laptop in December to the Buffalo address and heard nothing.
Anyone know where I can go to ask Microsoft if this is a hoax or legitimate?


Dear Microsoft Technology Guarantee Customer,

We are contacting you in regards to your Office or Vista Technology
Guarantee order. According to our records, we have not yet received your
proof of purchase materials for this order. Please be aware that we require
that these materials be submitted and postmarked by 4/15/2007 so that we may
release your order. If we do not receive your materials postmarked by
4/15/2007 we will consider your request to be closed and cancel your order

Please submit the supporting retail product proof of purchase materials
prior to 4/15/2007 to the address below.

Microsoft Corporation
PO Box 109
Buffalo NY 14240-1096

I
Thank you,

Microsoft Technology Guarantee Customer Support.

 

[Guest]

Sounds like a virus (a troian). But modern Windows are not what they were
before, like Win 98 or 2000.

 

[Guest]

It googled it and got:

027-50 Blue Cross Blue Shield of Western New York, 1901 Main St, PO Box 109,
Buffalo, NY 14240

from the page at:
http://72.14.209.104/search?q=cache...+Box+109+Buffalo+NY&hl=en&ct=clnk&cd=10&gl=us

 

[DL]

You mean you supplied your address and maybe credit card details to a
spammer?

 

[Nepatsfan]

In

I received this Email the first of April. I then sent proof
of
purchase of a new laptop in December to the Buffalo address
and heard
nothing.
Anyone know where I can go to ask Microsoft if this is a hoax
or
legitimate?


Dear Microsoft Technology Guarantee Customer,

We are contacting you in regards to your Office or Vista
Technology
Guarantee order. According to our records, we have not yet
received
your proof of purchase materials for this order. Please be
aware that
we require that these materials be submitted and postmarked
by
4/15/2007 so that we may release your order. If we do not
receive
your materials postmarked by 4/15/2007 we will consider your
request
to be closed and cancel your order

Please submit the supporting retail product proof of purchase
materials prior to 4/15/2007 to the address below.

Microsoft Corporation
PO Box 109
Buffalo NY 14240-1096

I
Thank you,

Microsoft Technology Guarantee Customer Support.

The Microsoft Technology Guarantee Program offered free or low
cost upgrades to Vista and/or Office 2007 to consumers who
purchased boxed retail editions of Windows XP and/or Office
2003. Translated, you had to buy the software from a store. It
did not apply to OEM versions that may have come preinstalled
on your laptop. On confirmation of your order, a copy of your
sales slip as well as the boxtop from the software package had
to be sent to Buffalo. BTW, it should be PO Box 1096, not 109.

Orders were placed through this web site.

Technology Guarantee Programs For Microsoft Office & Windows
http://www.microsoft.com/athome/techguarantee/northamerica.mspx

Notice the line at the bottom of the page about pre-loaded
software. The procedure to obtain upgrades for OEM versions of
XP and/or Office 2003 would have come from the manufacturer of
your laptop. I can only speak from my experience, but Dell
included explicit instructions on how to obtain the upgrades.

Either you followed the wrong procedure or your manufacturer
did not offer the upgrades.

If I was in your spot, I'd contact the laptop manufacturer.

Good luck

Nepatsfan