Help File Will Not Open

  • Thread starter Thread starter Darrell
  • Start date Start date
D

Darrell

I have Books Online installed on my computer. Just today it stopped working and
gives the following error with 'Help' in the title bar:

Cannot open the file: C:\Program Files\Microsoft SQL Server\80\Tools\Books\SQL80.col

I am dual posting this because it seems like a O/S HTML help application error,
but it involves only my SQL Books Online.

Somebody please help as I need my Books Online desperately.

Thanks,

Darrell
 
You could try downloading SQL Server 2000 Books Online from here:
http://www.microsoft.com/downloads/...b1-a420-445f-8a4b-bd77a7da194b&displaylang=en.
It won't hurt to try it and may fix the problem.

--
Gail Erickson [MS]
SQL Server Documentation Team
This posting is provided "AS IS" with no warranties, and confers no rights
Download the latest version of SQL Server 2005 Books Online from
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx

Gail Erickson said:
I have Books Online installed on my computer. Just today it stopped
working
Click to expand...

Did anything change on your computer today? For example, did you install
or update any software or change any settings?

--
Gail Erickson [MS]
SQL Server Documentation Team
This posting is provided "AS IS" with no warranties, and confers no rights
Download the latest version of Books Online from
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Darrell said:
I have Books Online installed on my computer. Just today it stopped
working and gives the following error with 'Help' in the title bar:

Cannot open the file: C:\Program Files\Microsoft SQL
Server\80\Tools\Books\SQL80.col

I am dual posting this because it seems like a O/S HTML help application
error, but it involves only my SQL Books Online.

Somebody please help as I need my Books Online desperately.

Thanks,

Darrell
Click to expand...
Click to expand...
 
Good thinking. Downloaded the update, installed and rebooted. Still no luck.
BTW, HTML Help works fine. Other help files open without errors. Grrrr.

Gail Erickson [MS] said the following on 05/19/2006 5:32 PM:
 
Good thinking. Downloaded the update, installed and rebooted. Still no
luck. BTW, HTML Help works fine. Other help files open without errors.
Grrrr.
Click to expand...

I've forwarded your e-mail to our internal expert on help and BOL.
Unfortunately, there's not much for him to go on at this point. Do you know
if anything changed on your computer the day BOL stopped working? For
example, did you install or update any software or change any settings?
--
Gail Erickson [MS]
SQL Server Documentation Team
This posting is provided "AS IS" with no warranties, and confers no rights
Download the latest version of Books Online from
http://www.microsoft.com/technet/prodtechnol/sql/2005/downloads/books.mspx
Darrell61 said:
Good thinking. Downloaded the update, installed and rebooted. Still no
luck. BTW, HTML Help works fine. Other help files open without errors.
Grrrr.

Gail Erickson [MS] said the following on 05/19/2006 5:32 PM:
You could try downloading SQL Server 2000 Books Online from here:
http://www.microsoft.com/downloads/...b1-a420-445f-8a4b-bd77a7da194b&displaylang=en.
It won't hurt to try it and may fix the problem.
Click to expand...
Click to expand...
 
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