Help configuring mail delivery location


D

danielattrp

Hello,
I run outlook 2007 while a colleague runs 2002. I have by business email
setup on a pop3 server, and a second email for a non-profit group i work with
setup on an MSExchange server. I have one profile, and both accounts are
inside that profile. I have mail configured so that my pop3 mail goes to my
pop3 account inbox, and the exchange mail gets delivered to the exchange
account inbox. Works perfect.

I set up my colleagues' inbox with the same system. Up to now, he has been
using ACT for his business (pop3) mail, and Outlook for his exhange mail
account (also a separate email account, just like mine). We are discontinuing
ACT at work, thus setting up both his mail accounts in Outlook. The challenge
is, I can't get his pop3 mail to land in his pop3 inbox. We use dial up
networking with a vpn connection. In the send receive settings, there is no
option to route mail to his pop3 inbox. Nor do I find any other way to direct
mail to its respective account. The process is quite clear in 07, but in 02
that he is using, I'm stumped! A third colleague insists that this is
possible, stating that he configured his mail this way several years ago on
an older version of Outlook.

Any thoughts about this will be most appreciated! TIA
 
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B

Brian Tillman [MVP-Outlook]

I run outlook 2007 while a colleague runs 2002. I have by business email
setup on a pop3 server, and a second email for a non-profit group i work
with
setup on an MSExchange server. I have one profile, and both accounts are
inside that profile. I have mail configured so that my pop3 mail goes to my
pop3 account inbox, and the exchange mail gets delivered to the exchange
account inbox. Works perfect.

Then you must have a rule that sorts the messages or you've specified a
specific Inbox folder for your POP account under Tools>Account Settings>E-mail
Accounts.
I set up my colleagues' inbox with the same system. Up to now, he has been
using ACT for his business (pop3) mail, and Outlook for his exhange mail
account (also a separate email account, just like mine). We are
discontinuing
ACT at work, thus setting up both his mail accounts in Outlook. The
challenge
is, I can't get his pop3 mail to land in his pop3 inbox. We use dial up
networking with a vpn connection. In the send receive settings, there is no
option to route mail to his pop3 inbox. Nor do I find any other way to
direct
mail to its respective account. The process is quite clear in 07, but in 02
that he is using, I'm stumped! A third colleague insists that this is
possible, stating that he configured his mail this way several years ago on
an older version of Outlook.

With Outlook 2003 and earlier, you cannot specify a separate Inbox for POP
accounts when both POP and Exchange are in the same mail profile. All
incoming mail gets placed in the default delivery location's Inbox. In an
Exchange environment, that's usually the Exchange mailbox. With the older
version of Outlook you'll need to create a rule that moves messages received
by the POP account into a separate folder. That folder can be either a folder
in the Exchange mailbox or it can be a folder in a separate PST.
 

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