Help: Blank Desktop Problem

[Searcher7]

I'm posting this from the local library because last night I attempted
to do the "right thing" and run a full system scan using Avast!

When I got up it was "finished" except that now it offered the option
for a "boot scan".

I didn't want to have to go all day without my system while it was
scanning and so re-booted in an attempt to get back on line.

Now, wvwn though I can get as far as my Desktop, the task bar and the
icons do not load. So I cannot do anything. I even have to pull the
plug out of the case in order to turn off the machine.

I can bring up the Task manager.(For all the good that does).

I'd appreciate any ideas on how to correct this problem.

My system is a Dell, Pentium 3, 833mhz, 512mb, running Windows XP.

Thanks.

Darren Harris
Staten Island, New York.

 

[Davej]

I'd appreciate any ideas on how to correct this problem.

My system is a Dell, Pentium 3, 833mhz, 512mb, running Windows XP.

I think you can put the original XP DVD in and do a "Repair" from the
install menu.

 

[Andy]

I'm posting this from the local library because last night I attempted
to do the "right thing" and run a full system scan using Avast!

When I got up it was "finished" except that now it offered the option
for a "boot scan".

I didn't want to have to go all day without my system while it was
scanning and so re-booted in an attempt to get back on line.

Now, wvwn though I can get as far as my Desktop, the task bar and the
icons do not load. So I cannot do anything. I even have to pull the
plug out of the case in order to turn off the machine.

I can bring up the Task manager.(For all the good that does).

I'd appreciate any ideas on how to correct this problem.

My system is a Dell, Pentium 3, 833mhz, 512mb, running Windows XP.

Thanks.

Darren Harris
Staten Island, New York.

Hi,

1: During post, slowly tap the F8 key to bring up the Safe-Mode boot menu
(Your key may be different).

2: Select the option to boot into Safe Mode.

3: You should be able to boot into a stripped down desktop environment.

4: START > Control Panel > System.

5: Click the "Advanced system settings" link in the left panel.

6: Click the "System Protection" tab in the System Properties window.

7: Click the "System Restore" button near the top.

8: In the System Restore window, select "Choose a different restore point",
then click the "Next" button.

9: Click a restore point BEFORE your troubles began and click the "Next"
button.

10: Click the "Finish" button and follow the on-screen instructions.


These instructions are for Windows 7, other OS may be slightly different.

Hope this sorts it.


Andy