Help and Support Center Not Working

[John F]

Hello,
The problem I am having is with the Windows XP Home
Edition Support Center. I cannot get it to run. When I
select Help and Support from the start menu, my hard drive
cycles briefly then nothin happens. No error message and
no program starts. I have a DSL connection to the internet
and all my web browsers work fine. I have already run
windows update with no change in the problem. It does
appear that all my windows services are running. Does
anyone have a suggestion?

Thanks,
John F.

 

[Guest]

http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

and if that does not work

To reinstall Help and Support: Go to
C:\Windows\inf\pchealth.inf. Right click and choose
install. Have your CD handy.

This is a hidden folder: Go to Start/Run and type
in: control folders. View: Show hidden files and
folders and uncheck Hide extensions for known file types

Last, go to Start/Run and type in: helpctr - regserver

 

[Rick \Nutcase\ Rogers]

Hi John,

Did you recently run a system cleaner? This from MVP Doug Knox should help:
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Kelly]

Hi John,

Why doesn't Help and Support work?
http://www.kellys-korner-xp.com/top10faqs.htm