Has anyone got an ATI All-in-wonder VE to work in a Dell Dimension 2400?

[ducati900]

I installed an ATI All-In-Wonder VE (radeon 7500) video card in my
dimension 2400 and got the message below while in the Windows XP
screen after powerup. The display is barely legible with blurry
graphics and vertical stripes of distortion.

"Graphics Bus failure. The display driver has discovered
incompatibilities with your system and is unable to use any
accelerated graphics rendering. Please contact your PC manufacturer
for assistance"

Has anyone else had any luck installing the AIW VE PCI board in their
23XX or 24XX? I'm pretty annoyed that ATI sold me on this card with
the following advertising on their web site:

"Want to upgrade the graphics and multimedia features of your computer
but don't have an AGP slot, the ALL-IN-WONDER® VE PCI is the product
for you.

Owners of DELL 23xx or 24xx models or computer systems with the i810
or 845GL chipsets, you are a good candidate to buy the ALL-IN-WONDER®
VE PCI board to get a graphics, TV and Video boost for your computer."

I guess they don't have a compatibility lab at ATI? Caveat Emptor when
it comes to ATI compatibility claims.

So my expectations of plug-and-play have become a debugging project.
I've tried
the following so far (as instructed by Dell support):

1. flashed my BIOS with the "latest" recommended by Dell support

2. cleared the NVRAM

3. Ran the Dell diagnostics program and got the following error:
"Error Code 53000119(?)
Msg detected failure while writing and reading video memory Video
mode 6h (640x250) address ???? expected but read ?????
0h instead."

4. Downloaded the "latest" chipset and video drivers and reinstalled
them.

None of these things fixed the problem. Anything else I can try?

Thanks in advance.

 

[Tom Lake]

Owners of DELL 23xx or 24xx models or computer systems with the i810

or 845GL chipsets, you are a good candidate to buy the ALL-IN-WONDER®
VE PCI board to get a graphics, TV and Video boost for your computer."

I guess they don't have a compatibility lab at ATI? Caveat Emptor when
it comes to ATI compatibility claims.

So my expectations of plug-and-play have become a debugging project.
I've tried
the following so far (as instructed by Dell support):

1. flashed my BIOS with the "latest" recommended by Dell support

2. cleared the NVRAM

3. Ran the Dell diagnostics program and got the following error:
"Error Code 53000119(?)
Msg detected failure while writing and reading video memory Video
mode 6h (640x250) address ???? expected but read ?????
0h instead."

4. Downloaded the "latest" chipset and video drivers and reinstalled
them.

None of these things fixed the problem. Anything else I can try?

Have you tried a different PCI slot? There are PCI slots and there are PCI
slots. Some may be Busmasters and some may not be. I'd try them all before
giving up.

Tom Lake

 

[TonyR]

Have you tried a different PCI slot? There are PCI slots and there are PCI
slots. Some may be Busmasters and some may not be. I'd try them all before
giving up.

Tom Lake

I'd give you the same advice. PCI video cards should always be in the
top-most slot if they'll fit there.

I have a DELL Dimension 8100 and an ATI AIW 7500--the standard AGP card, not
the PCI card. I've gotten farther than you. I can use my computer, but
many of the multimedia features don't work, and even some Windows functions
don't work properly. For example you'll click on the corner of an obscured
window and nothing happens, as if the other window has been set to "always
on top" or something, except it happens with all applications. I am not a
satisfied customer. I'm going to post my own note looking for solutions or
workarounds.

Tony R

 

[ducati900]

I'd give you the same advice. PCI video cards should always be in the
top-most slot if they'll fit there.

I have a DELL Dimension 8100 and an ATI AIW 7500--the standard AGP card, not
the PCI card. I've gotten farther than you. I can use my computer, but
many of the multimedia features don't work, and even some Windows functions
don't work properly. For example you'll click on the corner of an obscured
window and nothing happens, as if the other window has been set to "always
on top" or something, except it happens with all applications. I am not a
satisfied customer. I'm going to post my own note looking for solutions or
workarounds.

Tony R

Hi,

Thanks for the suggestion. The Dimension 2400 has 3 PCI slots. I tried
the card in each of the slots, no improvement.

Someone on the Dell newsgroup said their card works in a ASUS P4B533-V
w/845 motherboard, maybe I should check which BIOS and chipset/video
software ASUS uses...

 

[ducati900]

Thanks for the suggestions.

I put the card into a Compaq and got the same lousy results. Defective
card. I returned it and the new card works fine. So ATI gets a black
eye for lousy outgoing quality assurance.

Overall my experience buying directly from the ATI web site was
miserable and expensive. Not only did they send me a a defective card
they messed up the original order (the promotion included a remote
wonder that they didn't ship). Long waits on their customer service
line means big long distance phone bills, calling Canada from the
States is expensive (I logged about an hour on hold, thanks ATI for
not providing an 800 number).