Harddrive Failure

[Gerry Abbott]

Hi all,
If got a 40gig Quantum Fireball about 18months old, installed as a
secondary drive, and my machine gives me the message that there is a drive
failure. When i change its configuration to master from slave and replace
the master with it, and enter windows at the command prompt ( using the F8
key), it says that it cannot detect any hard drive. Ive tried autodetecting
using the bios, but it does not see it. It was working fine, now its not, no
hardware/software changes in between.

When i switch the machine on the green light on the bottom of the harddrive
goes on briefly, and the disk spins fine.

Is there anything I can do to
1. Get this working and recover the data on it or
2. if i cant sort out 1, can i get any value from the drive?

What is likely to cause such a catastrophic failure of the drive without
warning?

Thanks in advance


MB is Abit BX6, Celeron 1.1, and win98SE


Gerry Abbott

 

[~misfit~]

Hi all,
If got a 40gig Quantum Fireball about 18months old, installed as a
secondary drive, and my machine gives me the message that there is a
drive failure. When i change its configuration to master from slave
and replace the master with it, and enter windows at the command
prompt ( using the F8 key), it says that it cannot detect any hard
drive. Ive tried autodetecting using the bios, but it does not see
it. It was working fine, now its not, no hardware/software changes in
between.

When i switch the machine on the green light on the bottom of the
harddrive goes on briefly, and the disk spins fine.

Is there anything I can do to
1. Get this working and recover the data on it or
2. if i cant sort out 1, can i get any value from the drive?

What is likely to cause such a catastrophic failure of the drive
without warning?

Thanks in advance

MB is Abit BX6, Celeron 1.1, and win98SE

I can't help at this stage with data recovery but, being 18 months old, that
HDD should have had a three-year warranty. If you still have your reciept
you should be able to get it replaced.

 

[MrB]

Agreed that it should be under warranty. You shouldn't need a receipt. If
you go to the website and input the appropriate info for an RMA, they will
probably honor the warranty and provide RMA details.

 

[Shep©]

Hi all,
If got a 40gig Quantum Fireball about 18months old, installed as a
secondary drive, and my machine gives me the message that there is a drive
failure. When i change its configuration to master from slave and replace
the master with it, and enter windows at the command prompt ( using the F8
key), it says that it cannot detect any hard drive. Ive tried autodetecting
using the bios, but it does not see it. It was working fine, now its not, no
hardware/software changes in between.

When i switch the machine on the green light on the bottom of the harddrive
goes on briefly, and the disk spins fine.

Is there anything I can do to
1. Get this working and recover the data on it or
2. if i cant sort out 1, can i get any value from the drive?

What is likely to cause such a catastrophic failure of the drive without
warning?

Thanks in advance


MB is Abit BX6, Celeron 1.1, and win98SE


Gerry Abbott

Check out the maker's site for freely downloadable diagnostic
software.
HTH




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