Halo crash

Guest · Dec 27, 2005

My Halo is version 1.07 the latest patch. When click to start a new game it
comes to the difficulty menu and I choose one and it crashes. It then gathers
the exception data and I got sent to the error report site and told me to
update my game so I did to 1.07 and it dousn't work. My system far exceeds
the system requirements, and all my drivers are up to date. What is wrong?

Jimmy S. · Dec 27, 2005

Hi Conor Sherry,

Even thought you've posted that your drivers are up to date, please..
Double check your Video and Chipset drivers and your DirectX.

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you update DirectX
from: http://www.microsoft.com/windows/directx/default.aspx

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them!

Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| My Halo is version 1.07 the latest patch. When click to start a new game it
| comes to the difficulty menu and I choose one and it crashes. It then gathers
| the exception data and I got sent to the error report site and told me to
| update my game so I did to 1.07 and it dousn't work. My system far exceeds
| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Dec 28, 2005

Jimmy,

Thanks for writing. I did everything you said and it still crashes before I
start a new game. The thing is though I have had this game installed on this
same PC before and it worked but I uninstalled it. So it had worked in the
past but now it isn't. The only thing I didn't try is using and older driver.
However if I use an older driver then that will be a detriment to my other
games. Also what are omega drivers? So what should I do?

Jimmy S. · Dec 28, 2005

Hi Conor Sherry,

You might use Windows XP driver rollback feature to see if indeed the older
drivers are capable of allowing you to launch HALO, at which point you could
test your other games as well.

What are Omega Drivers?

Modified ATI and nVidia graphics cards drivers. There are two versions of each -
Performance, and Quality. Performance version is faster and looks slightly better
than reference. Quality version is slightly slower, but the visuals are better
(i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers

Omega Drivers have a new home: http://www.omegadrivers.net

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| Thanks for writing. I did everything you said and it still crashes before I
| start a new game. The thing is though I have had this game installed on this
| same PC before and it worked but I uninstalled it. So it had worked in the
| past but now it isn't. The only thing I didn't try is using and older driver.
| However if I use an older driver then that will be a detriment to my other
| games. Also what are omega drivers? So what should I do?
|
| "Jimmy S." wrote:
|
|| Hi Conor Sherry,
||
|| Even thought you've posted that your drivers are up to date, please..
|| Double check your Video and Chipset drivers and your DirectX.
||
|| Updating video card drivers can solve most gaming issues. Here's some
|| simple abc's to always keep in mind. a. Shut off download accelerators,
|| firewalls and antivirus programs when downloading or installing updates;
|| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
|| c. Make sure you meet the game's minimum video and system requirements.
||
|| Before you update your drivers, I recommend that you update DirectX
|| from: http://www.microsoft.com/windows/directx/default.aspx
||
|| Here are the steps I recommend you use to update your driver:
||
|| 1. To identify the make and model of your card, right click your
|| Desktop, choose Properties / Settings / Advanced / Adapter.
||
|| 2. Download the latest video driver for your card online, using
|| http://mvps.org/nibblesnbits/Video.html#drivers
|| to find the website to download from. I also have advanced
|| video driver and direct X troubleshooting steps on that page.
||
|| 3. Save the .exe driver (or extract the zip file) to a folder
|| in My Documents named after the driver version number.
||
|| 4. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 5. Click Start / (settings) Control Panel / System / Hardware
|| Device Manager / expand +Display Adapters / right click on
|| the adapter, pick "Uninstall", and click No if asked to reboot.
||
|| 6. Use Control Panel / Add-Remove programs to uninstall the
|| previous driver (exe)software which may have been installed.
||
|| 7. Restart the computer in Safe Mode by pressing the F8 key
|| about once every second as it's rebooting to pick Safe Mode.
||
|| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||
|| 9. When Windows prompts you to install the video adapter, click
|| "Cancel" and Double click the driver program to begin installation.
|| * Even if not prompted, doubleclick the driver and install it.
||
|| 10. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Scroll down to the Troubleshooter if you have problems.
||
|| 11. When Windows prompts you to install the video adapter, click
|| "Install from a list or specific location", click the "Browse" button,
|| browse to the My documents folder where you saved the driver,
|| and finally click on one of the driver files to begin installation.
||
|| ** If you are not prompted, or if the driver was updated automatically:
|| Click Start / (settings) Control Panel / System / Hardware Device Manager
|| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|| to start the Update Wizard, choose the "Install from a list..." option:
|| Browse to My Documents\ folder with the driver in it
|| Click OK and click Next to begin the update.
||
|| 12. After you reboot, go to Control Panel / Display / Settings and
|| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|| That's it! Try the advice in the Troubleshooter if you have problems.
||
|| TROUBLESHOOTING:
||
|| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|| If any of the Display options are Disabled and you cannot Enable them,
|| your most likely solution would be to update your Chipset Drivers as per
|| my website: http://mvps.org/nibblesnbits/Video.html#v11
||
|| Your program might not support dual monitors, or "dual head" video cards
|| You can disable the extra video output in your display properties control
|| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||
|| Along with your Video card, Sound Cards, Motherboard Chipsets,
|| and Video Monitors may also require updated drivers. Even your
|| motherboard's BIOS may need to be updated for compatibility with
|| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
||
|| Perhaps the old Video drivers did not completely uninstall. If that's the
|| case, use these utility to completely uninstall the drivers and go to step
|| 7:
|| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
||
|| The latest video drivers sometime don't work with a particular game.
|| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|| experience problems try a Beta driver, or even an Omega driver instead:
||
|| BETA Drivers: http://download.guru3d.com/
|| OMEGA Drivers: http://www.omegacorner.com/
||
|| There you have it, if you have any questions feel free to post them!

||
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Conor Sherry Wrote:
|| =================
||| My Halo is version 1.07 the latest patch. When click to start a new game it
||| comes to the difficulty menu and I choose one and it crashes. It then gathers
||| the exception data and I got sent to the error report site and told me to
||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Dec 29, 2005

Jimmy,

I have games that are really demanding of my system and that run better on
the later drivers. For example doom 3 runs better on the later drivers
because they have better support for Open GL. Why dousn't microsoft release a
patch for this driver problem? When splinter cell came out it worked but a
few months later it didn't work with the latest drivers from Nvidia so they
patched it and it was compatiable. So do you think microsoft will do that or
do you have any other suggestions?

Jimmy S. · Dec 29, 2005

Hi Conor Sherry,

Taking a step back for a moment..

Unless you actually roll back your video drivers and test HALO again,
we cannot be certain that the Video Drivers are at fault. If you would
like to (understandably) explore another option before taking this step,
I would reinstall HALO and test it offline without installing the updates.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| I have games that are really demanding of my system and that run better on
| the later drivers. For example doom 3 runs better on the later drivers
| because they have better support for Open GL. Why dousn't microsoft release a
| patch for this driver problem? When splinter cell came out it worked but a
| few months later it didn't work with the latest drivers from Nvidia so they
| patched it and it was compatiable. So do you think microsoft will do that or
| do you have any other suggestions?
|
| "Jimmy S." wrote:
|
|| Hi Conor Sherry,
||
|| You might use Windows XP driver rollback feature to see if indeed the older
|| drivers are capable of allowing you to launch HALO, at which point you could
|| test your other games as well.
||
|| What are Omega Drivers?
||
|| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
|| Performance, and Quality. Performance version is faster and looks slightly better
|| than reference. Quality version is slightly slower, but the visuals are better
|| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
||
|| Omega Drivers have a new home: http://www.omegadrivers.net
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Conor Sherry Wrote:
|| =================
||| Jimmy,
|||
||| Thanks for writing. I did everything you said and it still crashes before I
||| start a new game. The thing is though I have had this game installed on this
||| same PC before and it worked but I uninstalled it. So it had worked in the
||| past but now it isn't. The only thing I didn't try is using and older driver.
||| However if I use an older driver then that will be a detriment to my other
||| games. Also what are omega drivers? So what should I do?
|||
||| "Jimmy S." wrote:
|||
|||| Hi Conor Sherry,
||||
|||| Even thought you've posted that your drivers are up to date, please..
|||| Double check your Video and Chipset drivers and your DirectX.
||||
|||| Updating video card drivers can solve most gaming issues. Here's some
|||| simple abc's to always keep in mind. a. Shut off download accelerators,
|||| firewalls and antivirus programs when downloading or installing updates;
|||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
|||| c. Make sure you meet the game's minimum video and system requirements.
||||
|||| Before you update your drivers, I recommend that you update DirectX
|||| from: http://www.microsoft.com/windows/directx/default.aspx
||||
|||| Here are the steps I recommend you use to update your driver:
||||
|||| 1. To identify the make and model of your card, right click your
|||| Desktop, choose Properties / Settings / Advanced / Adapter.
||||
|||| 2. Download the latest video driver for your card online, using
|||| http://mvps.org/nibblesnbits/Video.html#drivers
|||| to find the website to download from. I also have advanced
|||| video driver and direct X troubleshooting steps on that page.
||||
|||| 3. Save the .exe driver (or extract the zip file) to a folder
|||| in My Documents named after the driver version number.
||||
|||| 4. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 5. Click Start / (settings) Control Panel / System / Hardware
|||| Device Manager / expand +Display Adapters / right click on
|||| the adapter, pick "Uninstall", and click No if asked to reboot.
||||
|||| 6. Use Control Panel / Add-Remove programs to uninstall the
|||| previous driver (exe)software which may have been installed.
||||
|||| 7. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||||
|||| 9. When Windows prompts you to install the video adapter, click
|||| "Cancel" and Double click the driver program to begin installation.
|||| * Even if not prompted, doubleclick the driver and install it.
||||
|||| 10. After you reboot, go to Control Panel / Display / Settings and
|||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||| That's it! Scroll down to the Troubleshooter if you have problems.
||||
|||| 11. When Windows prompts you to install the video adapter, click
|||| "Install from a list or specific location", click the "Browse" button,
|||| browse to the My documents folder where you saved the driver,
|||| and finally click on one of the driver files to begin installation.
||||
|||| ** If you are not prompted, or if the driver was updated automatically:
|||| Click Start / (settings) Control Panel / System / Hardware Device Manager
|||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|||| to start the Update Wizard, choose the "Install from a list..." option:
|||| Browse to My Documents\ folder with the driver in it
|||| Click OK and click Next to begin the update.
||||
|||| 12. After you reboot, go to Control Panel / Display / Settings and
|||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||| That's it! Try the advice in the Troubleshooter if you have problems.
||||
|||| TROUBLESHOOTING:
||||
|||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|||| If any of the Display options are Disabled and you cannot Enable them,
|||| your most likely solution would be to update your Chipset Drivers as per
|||| my website: http://mvps.org/nibblesnbits/Video.html#v11
||||
|||| Your program might not support dual monitors, or "dual head" video cards
|||| You can disable the extra video output in your display properties control
|||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||||
|||| Along with your Video card, Sound Cards, Motherboard Chipsets,
|||| and Video Monitors may also require updated drivers. Even your
|||| motherboard's BIOS may need to be updated for compatibility with
|||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
||||
|||| Perhaps the old Video drivers did not completely uninstall. If that's the
|||| case, use these utility to completely uninstall the drivers and go to step
|||| 7:
|||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
||||
|||| The latest video drivers sometime don't work with a particular game.
|||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|||| experience problems try a Beta driver, or even an Omega driver instead:
||||
|||| BETA Drivers: http://download.guru3d.com/
|||| OMEGA Drivers: http://www.omegacorner.com/
||||
|||| There you have it, if you have any questions feel free to post them!

||||
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Conor Sherry Wrote:
|||| =================
||||| My Halo is version 1.07 the latest patch. When click to start a new game it
||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
||||| the exception data and I got sent to the error report site and told me to
||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Dec 30, 2005

Jimmy,

I installed the earliest ati catalyst driver there was which was 5.1.
However it didn't work and I am pretty sure that this would be a driver
problem and I would probably have to get a much earlier driver but they don't
archive them from what I saw and 5.1 was the earliest. I used the game in
offline mode without it patched and it didn't work thats why I did patch it
hoping it would be fixed. I am really giving up on this game and its
dissapointing. Are there any other options or should I just give up, becuase
even if I do find a driver earlier enough which I think is what I need I am
not going to use that driver just so I can play Halo and sacrifice it for all
my other games.

Jimmy S. · Jan 1, 2006

Hi Conor Sherry,

It might be possible for you to create seperate hardware profiles.
That *might* allow you to easily toggle between driver versions.
It's surprising though that your ATI doesn't work with HALO
while using the latest drivers.. we haven't heard other complaints..

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| I installed the earliest ati catalyst driver there was which was 5.1.
| However it didn't work and I am pretty sure that this would be a driver
| problem and I would probably have to get a much earlier driver but they don't
| archive them from what I saw and 5.1 was the earliest. I used the game in
| offline mode without it patched and it didn't work thats why I did patch it
| hoping it would be fixed. I am really giving up on this game and its
| dissapointing. Are there any other options or should I just give up, becuase
| even if I do find a driver earlier enough which I think is what I need I am
| not going to use that driver just so I can play Halo and sacrifice it for all
| my other games.
|
| "Jimmy S." wrote:
|
|| Hi Conor Sherry,
||
|| Taking a step back for a moment..
||
|| Unless you actually roll back your video drivers and test HALO again,
|| we cannot be certain that the Video Drivers are at fault. If you would
|| like to (understandably) explore another option before taking this step,
|| I would reinstall HALO and test it offline without installing the updates.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Conor Sherry Wrote:
|| =================
||| Jimmy,
|||
||| I have games that are really demanding of my system and that run better on
||| the later drivers. For example doom 3 runs better on the later drivers
||| because they have better support for Open GL. Why dousn't microsoft release a
||| patch for this driver problem? When splinter cell came out it worked but a
||| few months later it didn't work with the latest drivers from Nvidia so they
||| patched it and it was compatiable. So do you think microsoft will do that or
||| do you have any other suggestions?
|||
||| "Jimmy S." wrote:
|||
|||| Hi Conor Sherry,
||||
|||| You might use Windows XP driver rollback feature to see if indeed the older
|||| drivers are capable of allowing you to launch HALO, at which point you could
|||| test your other games as well.
||||
|||| What are Omega Drivers?
||||
|||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
|||| Performance, and Quality. Performance version is faster and looks slightly better
|||| than reference. Quality version is slightly slower, but the visuals are better
|||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
||||
|||| Omega Drivers have a new home: http://www.omegadrivers.net
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
|||| Conor Sherry Wrote:
|||| =================
||||| Jimmy,
|||||
||||| Thanks for writing. I did everything you said and it still crashes before I
||||| start a new game. The thing is though I have had this game installed on this
||||| same PC before and it worked but I uninstalled it. So it had worked in the
||||| past but now it isn't. The only thing I didn't try is using and older driver.
||||| However if I use an older driver then that will be a detriment to my other
||||| games. Also what are omega drivers? So what should I do?
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Conor Sherry,
||||||
|||||| Even thought you've posted that your drivers are up to date, please..
|||||| Double check your Video and Chipset drivers and your DirectX.
||||||
|||||| Updating video card drivers can solve most gaming issues. Here's some
|||||| simple abc's to always keep in mind. a. Shut off download accelerators,
|||||| firewalls and antivirus programs when downloading or installing updates;
|||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
|||||| c. Make sure you meet the game's minimum video and system requirements.
||||||
|||||| Before you update your drivers, I recommend that you update DirectX
|||||| from: http://www.microsoft.com/windows/directx/default.aspx
||||||
|||||| Here are the steps I recommend you use to update your driver:
||||||
|||||| 1. To identify the make and model of your card, right click your
|||||| Desktop, choose Properties / Settings / Advanced / Adapter.
||||||
|||||| 2. Download the latest video driver for your card online, using
|||||| http://mvps.org/nibblesnbits/Video.html#drivers
|||||| to find the website to download from. I also have advanced
|||||| video driver and direct X troubleshooting steps on that page.
||||||
|||||| 3. Save the .exe driver (or extract the zip file) to a folder
|||||| in My Documents named after the driver version number.
||||||
|||||| 4. Restart the computer in Safe Mode by pressing the F8 key
|||||| about once every second as it's rebooting to pick Safe Mode.
||||||
|||||| 5. Click Start / (settings) Control Panel / System / Hardware
|||||| Device Manager / expand +Display Adapters / right click on
|||||| the adapter, pick "Uninstall", and click No if asked to reboot.
||||||
|||||| 6. Use Control Panel / Add-Remove programs to uninstall the
|||||| previous driver (exe)software which may have been installed.
||||||
|||||| 7. Restart the computer in Safe Mode by pressing the F8 key
|||||| about once every second as it's rebooting to pick Safe Mode.
||||||
|||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
||||||
|||||| 9. When Windows prompts you to install the video adapter, click
|||||| "Cancel" and Double click the driver program to begin installation.
|||||| * Even if not prompted, doubleclick the driver and install it.
||||||
|||||| 10. After you reboot, go to Control Panel / Display / Settings and
|||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||||| That's it! Scroll down to the Troubleshooter if you have problems.
||||||
|||||| 11. When Windows prompts you to install the video adapter, click
|||||| "Install from a list or specific location", click the "Browse" button,
|||||| browse to the My documents folder where you saved the driver,
|||||| and finally click on one of the driver files to begin installation.
||||||
|||||| ** If you are not prompted, or if the driver was updated automatically:
|||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
|||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
|||||| to start the Update Wizard, choose the "Install from a list..." option:
|||||| Browse to My Documents\ folder with the driver in it
|||||| Click OK and click Next to begin the update.
||||||
|||||| 12. After you reboot, go to Control Panel / Display / Settings and
|||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
|||||| That's it! Try the advice in the Troubleshooter if you have problems.
||||||
|||||| TROUBLESHOOTING:
||||||
|||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|||||| If any of the Display options are Disabled and you cannot Enable them,
|||||| your most likely solution would be to update your Chipset Drivers as per
|||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
||||||
|||||| Your program might not support dual monitors, or "dual head" video cards
|||||| You can disable the extra video output in your display properties control
|||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||||||
|||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
|||||| and Video Monitors may also require updated drivers. Even your
|||||| motherboard's BIOS may need to be updated for compatibility with
|||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
||||||
|||||| Perhaps the old Video drivers did not completely uninstall. If that's the
|||||| case, use these utility to completely uninstall the drivers and go to step
|||||| 7:
|||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
|||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
||||||
|||||| The latest video drivers sometime don't work with a particular game.
|||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|||||| experience problems try a Beta driver, or even an Omega driver instead:
||||||
|||||| BETA Drivers: http://download.guru3d.com/
|||||| OMEGA Drivers: http://www.omegacorner.com/
||||||
|||||| There you have it, if you have any questions feel free to post them!

||||||
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
|||||| Conor Sherry Wrote:
|||||| =================
||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
||||||| the exception data and I got sent to the error report site and told me to
||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 8, 2006

Jimmy,

Well I don't know that its the drivers I just think that its highly possible
since there seem to be no other suggestions. Unless you have somthing
definite on this I think I might just give up. Do you think it has anything
to do with service pack 2? Thats the only other thing I can think off. So
thanks for your time and help but unless you have any more answers I could
not be stuffed taking it any further.

Jimmy S. · Jan 8, 2006

Hi Conor Sherry,

It's best to put this on the back burner for awhile until you feel
motivated to roll back the drivers and test the game then.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| Well I don't know that its the drivers I just think that its highly possible
| since there seem to be no other suggestions. Unless you have somthing
| definite on this I think I might just give up. Do you think it has anything
| to do with service pack 2? Thats the only other thing I can think off. So
| thanks for your time and help but unless you have any more answers I could
| not be stuffed taking it any further.
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 8, 2006

Jimmy,

It seems I have taken it off the back burners already just today I rolled
back to the 4.5 driver which is very early over a year ago, most likely the
time I was playing the game. It did the same thing, crashed at a new game.
Also tried an omega driver which didn't even run properly so it must have
been having compatibility issues with my card. So I spent alot of my day
rolling back drivers and testing and no luck with it.

Jimmy S. · Jan 8, 2006

Hi Conor Sherry,

I read your first post again, and you appear to get the error in Campaign
mode after choosing the difficulty level.. are you able to play the game in
Multiplayer mode, or does it crash and produce an error report as well?

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| It seems I have taken it off the back burners already just today I rolled
| back to the 4.5 driver which is very early over a year ago, most likely the
| time I was playing the game. It did the same thing, crashed at a new game.
| Also tried an omega driver which didn't even run properly so it must have
| been having compatibility issues with my card. So I spent alot of my day
| rolling back drivers and testing and no luck with it.
|
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 9, 2006

Jimmy,

I tested multiplayer and it crashes just like in campaign mode. It dousn't
even get to a loading screen it just crashes when I click to start a map or
whatever.

Jimmy S. · Jan 9, 2006

Hi Conor Sherry,

Well, we've eliminated the video drivers then.. so it would appear
that the game itself may need to be reinstalled. Before you do so
however, backup your saved games located in:
My Documents\My Games\Halo

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| I tested multiplayer and it crashes just like in campaign mode. It dousn't
| even get to a loading screen it just crashes when I click to start a map or
| whatever.
|
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 10, 2006

Jimmy,

I have already reinstalled the game many times and I don't have savegames to
back up anyway because I can't start a new game.

Jimmy S. · Jan 10, 2006

Hi Conor Sherry,

We certainly have quite a challenge before us. Lets try Microsoft's solutions..

The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.

SYMPTOMS:

When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:

..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.

Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.

RESOLUTION:

Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting

Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| I have already reinstalled the game many times and I don't have savegames to
| back up anyway because I can't start a new game.
|
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 10, 2006

Jimmy,

Before I came here I tried that and it didn't work. I have tried it again
today but its still crashing.

Jimmy S. · Jan 10, 2006

Hi Conor Sherry,

Our next option is to Repair Windows..

Your best solution would be to repair Windows using these instructions:

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Conor Sherry Wrote:
=================
| Jimmy,
|
| Before I came here I tried that and it didn't work. I have tried it again
| today but its still crashing.
|
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Guest · Jan 11, 2006

Jimmy,
Well I do a complete reinstallation of windows every year so I won't repair
install I will just do a complete reinstallation of windows since I am due to
do one. That should definately fix my problems.

Jimmy S. · Jan 11, 2006

Hi Conor Sherry,

Hope to hear some good news soon.

Conor Sherry Wrote:
=================
| Jimmy,
| Well I do a complete reinstallation of windows every year so I won't repair
| install I will just do a complete reinstallation of windows since I am due to
| do one. That should definately fix my problems.
|
| "Conor Sherry" wrote:
|
|| Jimmy,
||
|| I installed the earliest ati catalyst driver there was which was 5.1.
|| However it didn't work and I am pretty sure that this would be a driver
|| problem and I would probably have to get a much earlier driver but they don't
|| archive them from what I saw and 5.1 was the earliest. I used the game in
|| offline mode without it patched and it didn't work thats why I did patch it
|| hoping it would be fixed. I am really giving up on this game and its
|| dissapointing. Are there any other options or should I just give up, becuase
|| even if I do find a driver earlier enough which I think is what I need I am
|| not going to use that driver just so I can play Halo and sacrifice it for all
|| my other games.
||
|| "Jimmy S." wrote:
||
||| Hi Conor Sherry,
|||
||| Taking a step back for a moment..
|||
||| Unless you actually roll back your video drivers and test HALO again,
||| we cannot be certain that the Video Drivers are at fault. If you would
||| like to (understandably) explore another option before taking this step,
||| I would reinstall HALO and test it offline without installing the updates.
|||
||| --
||| Cheers, *Windows_XP_MVP_Shell/User*
||| Jimmy S. http://mvp.support.microsoft.com
|||
||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||| _________________________________________________________
|||
|||
||| Conor Sherry Wrote:
||| =================
|||| Jimmy,
||||
|||| I have games that are really demanding of my system and that run better on
|||| the later drivers. For example doom 3 runs better on the later drivers
|||| because they have better support for Open GL. Why dousn't microsoft release a
|||| patch for this driver problem? When splinter cell came out it worked but a
|||| few months later it didn't work with the latest drivers from Nvidia so they
|||| patched it and it was compatiable. So do you think microsoft will do that or
|||| do you have any other suggestions?
||||
|||| "Jimmy S." wrote:
||||
||||| Hi Conor Sherry,
|||||
||||| You might use Windows XP driver rollback feature to see if indeed the older
||||| drivers are capable of allowing you to launch HALO, at which point you could
||||| test your other games as well.
|||||
||||| What are Omega Drivers?
|||||
||||| Modified ATI and nVidia graphics cards drivers. There are two versions of each -
||||| Performance, and Quality. Performance version is faster and looks slightly better
||||| than reference. Quality version is slightly slower, but the visuals are better
||||| (i.e. anisotropic filtering). Source: http://en.wikipedia.org/wiki/Omega_Drivers
|||||
||||| Omega Drivers have a new home: http://www.omegadrivers.net
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
|||||
||||| Conor Sherry Wrote:
||||| =================
|||||| Jimmy,
||||||
|||||| Thanks for writing. I did everything you said and it still crashes before I
|||||| start a new game. The thing is though I have had this game installed on this
|||||| same PC before and it worked but I uninstalled it. So it had worked in the
|||||| past but now it isn't. The only thing I didn't try is using and older driver.
|||||| However if I use an older driver then that will be a detriment to my other
|||||| games. Also what are omega drivers? So what should I do?
||||||
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Conor Sherry,
|||||||
||||||| Even thought you've posted that your drivers are up to date, please..
||||||| Double check your Video and Chipset drivers and your DirectX.
|||||||
||||||| Updating video card drivers can solve most gaming issues. Here's some
||||||| simple abc's to always keep in mind. a. Shut off download accelerators,
||||||| firewalls and antivirus programs when downloading or installing updates;
||||||| b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
||||||| c. Make sure you meet the game's minimum video and system requirements.
|||||||
||||||| Before you update your drivers, I recommend that you update DirectX
||||||| from: http://www.microsoft.com/windows/directx/default.aspx
|||||||
||||||| Here are the steps I recommend you use to update your driver:
|||||||
||||||| 1. To identify the make and model of your card, right click your
||||||| Desktop, choose Properties / Settings / Advanced / Adapter.
|||||||
||||||| 2. Download the latest video driver for your card online, using
||||||| http://mvps.org/nibblesnbits/Video.html#drivers
||||||| to find the website to download from. I also have advanced
||||||| video driver and direct X troubleshooting steps on that page.
|||||||
||||||| 3. Save the .exe driver (or extract the zip file) to a folder
||||||| in My Documents named after the driver version number.
|||||||
||||||| 4. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 5. Click Start / (settings) Control Panel / System / Hardware
||||||| Device Manager / expand +Display Adapters / right click on
||||||| the adapter, pick "Uninstall", and click No if asked to reboot.
|||||||
||||||| 6. Use Control Panel / Add-Remove programs to uninstall the
||||||| previous driver (exe)software which may have been installed.
|||||||
||||||| 7. Restart the computer in Safe Mode by pressing the F8 key
||||||| about once every second as it's rebooting to pick Safe Mode.
|||||||
||||||| 8. If the driver is NOT a (.exe)program file, GO TO step 11.
|||||||
||||||| 9. When Windows prompts you to install the video adapter, click
||||||| "Cancel" and Double click the driver program to begin installation.
||||||| * Even if not prompted, doubleclick the driver and install it.
|||||||
||||||| 10. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Scroll down to the Troubleshooter if you have problems.
|||||||
||||||| 11. When Windows prompts you to install the video adapter, click
||||||| "Install from a list or specific location", click the "Browse" button,
||||||| browse to the My documents folder where you saved the driver,
||||||| and finally click on one of the driver files to begin installation.
|||||||
||||||| ** If you are not prompted, or if the driver was updated automatically:
||||||| Click Start / (settings) Control Panel / System / Hardware Device Manager
||||||| expand +Display Adapters / right click on the adapter, pick "Update Driver"
||||||| to start the Update Wizard, choose the "Install from a list..." option:
||||||| Browse to My Documents\ folder with the driver in it
||||||| Click OK and click Next to begin the update.
|||||||
||||||| 12. After you reboot, go to Control Panel / Display / Settings and
||||||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||||| That's it! Try the advice in the Troubleshooter if you have problems.
|||||||
||||||| TROUBLESHOOTING:
|||||||
||||||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
||||||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
||||||| If any of the Display options are Disabled and you cannot Enable them,
||||||| your most likely solution would be to update your Chipset Drivers as per
||||||| my website: http://mvps.org/nibblesnbits/Video.html#v11
|||||||
||||||| Your program might not support dual monitors, or "dual head" video cards
||||||| You can disable the extra video output in your display properties control
||||||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
|||||||
||||||| Along with your Video card, Sound Cards, Motherboard Chipsets,
||||||| and Video Monitors may also require updated drivers. Even your
||||||| motherboard's BIOS may need to be updated for compatibility with
||||||| your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
|||||||
||||||| Perhaps the old Video drivers did not completely uninstall. If that's the
||||||| case, use these utility to completely uninstall the drivers and go to step
||||||| 7:
||||||| nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||||| or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
|||||||
||||||| The latest video drivers sometime don't work with a particular game.
||||||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
||||||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
||||||| experience problems try a Beta driver, or even an Omega driver instead:
|||||||
||||||| BETA Drivers: http://download.guru3d.com/
||||||| OMEGA Drivers: http://www.omegacorner.com/
|||||||
||||||| There you have it, if you have any questions feel free to post them!

|||||||
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Conor Sherry Wrote:
||||||| =================
|||||||| My Halo is version 1.07 the latest patch. When click to start a new game it
|||||||| comes to the difficulty menu and I choose one and it crashes. It then gathers
|||||||| the exception data and I got sent to the error report site and told me to
|||||||| update my game so I did to 1.07 and it dousn't work. My system far exceeds
|||||||| the system requirements, and all my drivers are up to date. What is wrong?

Halo 1, XP, video corruption & crash	2	Dec 10, 2008
Halo initializing Direct 3D error Sis 300 video card	2	Mar 30, 2006
Halo 2 - help to reinstall PLEASE	1	Jul 13, 2009
Halo Help	1	Mar 1, 2006
Halo Combat Evolved EULA	3	Jul 2, 2007
HALO SOLUTIONS HERE	2	Oct 4, 2003
Odd Halo scenario	2	Dec 20, 2004
Halo and Microsoftantispyware	4	Jul 26, 2005

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