also
Ghost compatibility with Intel 865 chipsets and Serial ATA drives
Situation:
This document describes what you need to do to get Ghost to work with your
Intel 865-based motherboard and Serial ATA drive controller.
Solution:
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----
Before you begin:
a.. If you are using Norton Ghost 2003, the latest LiveUpdate includes the
fix for this issue. To run LiveUpdate for Ghost 2003, open the program and
then click LiveUpdate.
b.. If you have a licensed copy of Symantec Ghost 7.5, contact the
Symantec Customer Center at (800) 927-4017 to obtain information on an
updated file that fixes this problem. The Customer Center will confirm your
serial number for your copy of Symantec Ghost 7.5.
c.. To contact the Symantec Customer Service Center in Europe, Middle
East, and Africa, read the document Enterprise Customer Service Contact
Information in Europe.
----------------------------------------------------------------------------
----
Ghost is compatible with the new Serial ATA (SATA) standard.
If you are experiencing problems like Ghost hanging, locking up, or freezing
when loading or while "initializing TCP/IP" once Ghost loads, the problem
lies with the interrupt handling for the Intel 865 Chipsets and later.
Upgrading to the latest version of Norton Ghost 2003 or Symantec Ghost 8.x
resolves the problem. Also, see the Technical Information section below for
information about an update to Symantec Ghost 7.5.
Workaround
Depending upon the mix of SATA and IDE drives installed to your system, one
of the following switches should resolve the problem:
a.. If you have an IDE and an SATA drive, or only IDE drives:
-FNI Forces Ghost to use the BIOS to gain access to the IDE drive.
b.. If you have an SATA drive and no IDE drives:
-NOIDE Disables access to IDE devices.
For more information on the -FNI and -NOIDE switches, read the document
Switches: Alphabetical list of switches.
Ghost compatibility with Intel 865 chipsets and Serial ATA drives
Situation:
This document describes what you need to do to get Ghost to work with your
Intel 865-based motherboard and Serial ATA drive controller.
Solution:
----------------------------------------------------------------------------
----
Before you begin:
a.. If you are using Norton Ghost 2003, the latest LiveUpdate includes the
fix for this issue. To run LiveUpdate for Ghost 2003, open the program and
then click LiveUpdate.
b.. If you have a licensed copy of Symantec Ghost 7.5, contact the
Symantec Customer Center at (800) 927-4017 to obtain information on an
updated file that fixes this problem. The Customer Center will confirm your
serial number for your copy of Symantec Ghost 7.5.
c.. To contact the Symantec Customer Service Center in Europe, Middle
East, and Africa, read the document Enterprise Customer Service Contact
Information in Europe.
----------------------------------------------------------------------------
----
Ghost is compatible with the new Serial ATA (SATA) standard.
If you are experiencing problems like Ghost hanging, locking up, or freezing
when loading or while "initializing TCP/IP" once Ghost loads, the problem
lies with the interrupt handling for the Intel 865 Chipsets and later.
Upgrading to the latest version of Norton Ghost 2003 or Symantec Ghost 8.x
resolves the problem. Also, see the Technical Information section below for
information about an update to Symantec Ghost 7.5.
Workaround
Depending upon the mix of SATA and IDE drives installed to your system, one
of the following switches should resolve the problem:
a.. If you have an IDE and an SATA drive, or only IDE drives:
-FNI Forces Ghost to use the BIOS to gain access to the IDE drive.
b.. If you have an SATA drive and no IDE drives:
-NOIDE Disables access to IDE devices.
For more information on the -FNI and -NOIDE switches, read the document
Switches: Alphabetical list of switches.
