getting a missing dll file error, after reinstalling?

[Guest]

I want to sync up my PDA to outlook but when I open outlook I get an error
message saying that it is missing a dll file. I have tried to uninstall and
reinstall multiple times. The dll is PSTPRX.DLL, it says to make sure the
service is correctly configured. Please help.

 

[Vince Averello [MVP-Outlook]]

See if this info helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;293058

 

[BillR [MVP]]

TRy creatign a new profile:
1. Close Outlook 2002.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Mail.
4. Click Show Profiles, click Add, name the profile, and then click
OK.
5. Click Add a new e-mail account, and then click Next.
6. Click a type of account, and then click Next.
7. In the E-mail Accounts dialog box, enter the necessary information,
and then click Next.
8. Click Finish.
9. If the Always use this profile option is selected, select the
profile that you just created, and then click OK.

NOTE: In some cases you may need to click the Prompt for Profile
option to correct this problem after you create a new profile.