Getting a gray screen

[Guest]

I am trying to open previous spreadsheets in Excel as well as a new one, all
i am getting is a gray screen. What can i do, I have tried the arrange button
and it is not offered.

 

[Dave Peterson]

And this happens with all workbooks when you double click on them in windows
explorer?

Sometimes one of these works:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

 

[Guest]

i tried that and when i do i get an error message telling me that it could
not be found, not just so i can make sure i am doing it right, i closed
excel, went to start then to run and typed in excel / unregserver, right??

 

[Chip Pearson]

After you run Excel with the /unregserver switch, you must run it
again with the /regserver switch.


--
Cordially,
Chip Pearson
Microsoft MVP - Excel
Pearson Software Consulting, LLC
www.cpearson.com

i tried that and when i do i get an error message telling me
that it could
not be found, not just so i can make sure i am doing it right,
i closed
excel, went to start then to run and typed in excel /
unregserver, right??

 

[Guest]

i did that and i get the same error message with both instances. I am so
sorry, i am just getting really frustrated, we have been trying to figure
this out for 2 weeks.

 

[Dave Peterson]

There is no space after the slash

i did that and i get the same error message with both instances. I am so
sorry, i am just getting really frustrated, we have been trying to figure
this out for 2 weeks.

 

[Guest]

Okay i did that and it ran a configuration of microsoft xp small office and
then i tried pulling it back up and the same thing happened, nothing but a
gray screen.

 

[Dave Peterson]

And did you try this:

Okay i did that and it ran a configuration of microsoft xp small office and
then i tried pulling it back up and the same thing happened, nothing but a
gray screen.

 

[Guest]

you are guys are awesome! thank you so much, my co-worker is very pleased!!