generic host process win32/comp restart

[Guest]

like many have posted, my computer has also suffered from this 'generic host
process win32' message that pops up when you're online, and automatically
shuts down the computer in 60 seconds.

most solutions i've read have recommended running virus scanners for the
sasser, blaster, or welchia worm.

the thing is, i have norton antivirus installed on my computer. i run the
live updates frequently (assuming that all the recent virus definations are
in there). i've also used the most recent version of stinger and scanned my
computer, and yet it still shuts down.

is this a xp software issue? are there any patches to correct this?

 

[Rock]

like many have posted, my computer has also suffered from this 'generic host
process win32' message that pops up when you're online, and automatically
shuts down the computer in 60 seconds.

most solutions i've read have recommended running virus scanners for the
sasser, blaster, or welchia worm.

the thing is, i have norton antivirus installed on my computer. i run the
live updates frequently (assuming that all the recent virus definations are
in there). i've also used the most recent version of stinger and scanned my
computer, and yet it still shuts down.

is this a xp software issue? are there any patches to correct this?

It's a worm, not an XP software issue.

 

[Guest]

ok.

but i've scanned for welchia, blaster, and sasser, and nothing has come up.
is there another worm that causes this?

 

[Rock]

ok.

but i've scanned for welchia, blaster, and sasser, and nothing has come up.
is there another worm that causes this?

:

Use Trend Micro's Sysclean:

Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp

Turn off system restore. Boot into safe mode and run it. Then boot
back to normal mode, turn system restore back on and run a full scan.