Generic Host Process error

[Guest]

Occasionally, I receive a generic host process for Win32 Services error
after I start or restart my computer. When I select error reporting, I
am directed to a Windows site that has a solution
(http://oca.microsoft.com/en/response.aspx?SGD=b17eae55-a5c5-4c4b-927c-bb47ec54853f&SID=1501).
The directions I'm given ask me to access an Update for Windows XP
website. Supposedly, if I download and execute a file, I won't have
this error any more. However, I executed the file and still get the
same error message every so often. What gives? Thanks in advance.

 

[Rick \Nutcase\ Rogers]

Hi,

Is it the problem described here?
http://support.microsoft.com/?kbid=894391

Have you restarted the computer after applying it?

The OCA mechanism isn't perfect by any means, and may have misdiagnosed the
problem. The generic host process error can also be due to the installation
of malware, have you scanned the system for spy/ad programs with something
like AdAware or Spybot yet?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

That appears to be the problem. I restart immediately and I've scanned (in
safe mode, no less) my computer for viruses/malware/spyware/etc. No luck.

 

[Rick \Nutcase\ Rogers]

Hi,

Then, as I mentioned, I don't think that the problem is what it appears to
be. You can verify that the right file versions are installed by checking
the library files as described here:
http://www.microsoft.com/technet/security/bulletin/MS05-012.mspx

However, personally I would start doing a cleanup of the boot, as I strongly
suspect the problem lies elsewhere.

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org