general protection fault in module USER.EXE

  • Thread starter Thread starter Wayne
  • Start date Start date
W

Wayne

I have to shut down IE and restart after getting error message.
My OS is Win98 Second Edition
P3, 511 RAM, System Resources most of the time above 75%

Below is the message I have been getting all the time.

EXPLORER caused a general protection fault
in module USER.EXE at 0003:00001022.
Registers:
EAX=00001257 CS=17a7 EIP=00001022 EFLGS=00000246
EBX=000012dc SS=1257 ESP=00008c22 EBP=00998c40
ECX=00011257 DS=1257 ESI=00008c4c FS=42bf
EDX=00010118 ES=1257 EDI=0099fed4 GS=0000
Bytes at CS:EIP:
ff 5e 08 b9 af 16 8e c1 59 5b 83 f9 0f 74 2e 81
Stack dump:
0023c97a 0118ffff 011804a8 16af04a8 0099fed4 00008c7c 02a00118 8c7c02a5
16cf392d 12dc0001 04a80000 ffff0118 000012dc 0023c97a 007f0333 04a80000


MY INSTALLED IE INFORMATION BELOW:
Version 6.0.2800.1106CO
Build 62800.1106
Product ID 55736-835-0834794-04727
Application Path C:\Program Files\Internet Explorer
Date of Last Install 8/25/03 6:31:31 PM
Language English (United States)
Active Printer HP DeskJet 680C Series v11.0,HPFDJC17,LPT1:
Cipher Strength 128-bit
Content Advisor Disabled
Update Versions ;SP1;q313829;Q324929;Q818529;Q330994;Q822925;
Java VM Version 5.0.3810.0
IEAK Install Yes

Thanks for your help in advance
Wayne
 
I hope you get an answer Wayne, I have been trying for several days to get
an answer for the same problem. No repies as of yet. Very
irritating.....Linux is looking better every day now........
 
Hello Henri....I only wish I could access a website to figure out the
problem. The reason i'm posting here is that the browser does NOT work !

--
Kind Regards,
Lee St.Clair W7AX
Lake Havasu City, Arizona 86406
Where the desert meets the sky.....
 
If the cause is some 3rd party software, can you go to Save mode and try to
disable it.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

If your message is Explorer caused a general protection fault in module
USER.EXE.
Let me know and I will send your the text of these articles.

"Money Preview Hangs or Causes Error Message with Low Memory"
Explorer caused a general protection fault in module USER.EXE.
http://support.microsoft.com/?kbid=130890 (Money Jul. 12, 2001)

Midtown Madness: Game Quits Unexpectedly When You Honk the Horn
Explorer caused a general protection fault in module USER.EXE.
http://support.microsoft.com/?kbid=228977 (Sept. 3, 1999)

Error Messages When You Quit the Sounds and Multimedia Tool in Control Panel
EXPLORER caused an invalid page fault in module USER.EXE at 0003:000008b2e
http://support.microsoft.com/?kbid=307908 (ME Oct. 16, 2002)
--

Did you install any new software recently?

Did you try to restore a previous registry.
At a DOS prompt execute

SCANREG /restore and select a date prior to the start of you problems. You
only have 4 or 5 days.

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm
 
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