games crash?!?

W

Wazzzy

I bought a HP ze4424us laptop (1.8 gig, factory Radeon
ATI Mobility graphics, 512 ram, factory sound, XP Home,
directs 9.0). games install corectly, but crash after 2-5
min of playing (C&C Generals, WWII Frontline, Splinter
Cell...). i've updated all the drivers from the hp
website. any other sugestions.

thanks
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Does the graphics card have its own memory or is it sharing memory with main
system memory? Also, when you play games, is the laptop running on the
battery or is it plugged in to a wall socket.

Other things to check:
First, be sure your antivirus software has the latest definitions and run a
virus scan.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top