Funny email keeps crashing my Outlook

[Admin]

My Outlook is set up to have a preview pane open when I open it up. I
received what looks to be a funny email and so when I attempt to open
Outlook, it sort of gets stuck half way and I can't do anything at all.
Any ideas? I am reluctant to reload the program as there are important
emails there.... (Running Windows XP)

Thanks!

 

[Ben M. Schorr, MVP]

My Outlook is set up to have a preview pane open when I open it up. I
received what looks to be a funny email and so when I attempt to open
Outlook, it sort of gets stuck half way and I can't do anything at all.
Any ideas? I am reluctant to reload the program as there are important
emails there.... (Running Windows XP)

Thanks!

Start Outlook without the preview pane by using the command line switch
(/Nopreview if I recall correctly) then delete the "funny" e-mail that is
crashing your system.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com

 

[Admin]

Thanks for the reply. The problem is that I can't even start Outlook...
If you have any way for me to start it up and reset the pane before the
program opens, I would be happy to learn. Thanks!

 

[Roady [MVP]]

What version of Outlook? Start Outlook from the Run command with the /safe
switch so you can remove the e-mail.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Admin]

Thanks! I am using Outlook 10. How do i start Outlook in the safe mode
from the run command?

 

[Roady [MVP]]

Start-> Run; "path to outlook.exe" /safe

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Ben M. Schorr, MVP]

Thanks for the reply. The problem is that I can't even start Outlook...
If you have any way for me to start it up and reset the pane before the
program opens, I would be happy to learn. Thanks!

Well, you could start it with the /Nopreview or the /Safe switch.

More info: http://www.outlook-tips.net/howto/commandlines.htm

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com

 

[Admin]

You guys are amazing! Thanks so much - it is all sorted out now. Now to
read all my emails.....