Frequently Asked Questions

M

Mark L. Ferguson

http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt

1) Known bugs/errors/unpopular features
a) Various mis-spellings and errata (e.g. "TxtFocus")
b) scan stops unexpectedly when clicking areas like "Microsoft AntiSpyware
Beta1" graphic or some menu items
c) Win9x installs are not supported. (expected behavior)
d) Enterprise end user could block processes domain administrator wants to
run (http://support.microsoft.com/kb/892375)
e) CoolWebSearch, VX2 versions not detected
(http://www.intermute.com/products/cwshredder.html)
f) false positives
1) TAPICFG.EXE
2) EZCyberSearch
3) Network Essentials
4) Various false PC Spy (Commercial Key Logger)
5) Remote control software (VNC et.al.)
6) chktrust.exe part of .Net Framework.
7) spodrer.dll (sometimes real)
8) IE5 Toolbar Wallpaper from MS IE5 Web Accessories is falsely identified
as GonnaSearch
9) Outlook Express Mail Store folders (QUARANTINE, don't delete, till you
determine what is)
10) MessengerPlus
11) Weatherbug/AOL (only advanced features are spyware)
12) SearchSquire
13) script file and other comments identified as virus (iMesh)
14) tvenuax.dll (TruVoice file)
15) PCduo
16) eloglist.exe and psexec.exe from sysinternals
17) nProtect KeyCrypt 1.0
18) RadLight
19) Nullsoft Sex
20) Zipdll.dll
21) TimeSync from Blue Nomad for a PDA
22) Spybot Search & Destroy (some immunity registry entries)
23) beta.toolbar.msn.com as a browser hijacker homepage
24) SCRRUN.DLL (sometimes)
25) MediaTickets CDT domains
26) HelpHost.exe to go to remote host windows.microsoft.com
27) WINREP
28) ?

g) DPI settings (not default) corrupt display
h) scan time settings (12:00 PM, et.al.) not correct.
i) Notification icons behave incorrectly
j) Non-english time display problems
k) Tracks Eraser failures
l) Multi-user installs not working (Limited User errors, Fast User
Switching. etc)
m) Flying Alerts (Taskbar not at the bottom)
n) Script blocking not manageable
o) Abnormal Termination (Shell Execute hooks, et.al.)
p) No "Failed Install" notice
q) Tracking Cookies not deleted. (This feature is not included in the beta)
r) Accessibility features not included (for the beta)
s) Reactivate blocked items not working (There is a workaround. Copy out,
delete original, copy back)
t) CPU usage 100% (under study for specific hardware causes)
u) Winsock failures after removing either malware or false-positives
(lose Internet - Networking and Firewall:
http://www.tacktech.com/display.cfm?ttid=257)
v) Failure to launch UI under XP after apparently successful install
w) Script and batch files working directory defaults to ../system32 (on
unblock instance only)
x) PrimalScript editor - edit runs file
y) "gcasDtServHolder" popup window
z) Hibernation slow or disabled on laptops
aa) Ignore closes the browser
bb) ?

2) FAQ's
a) "I like it" (Thanks for testing the beta and providing feedback.)
b) bug reports? (Yes, file in this newsgroup. Please title the message so
it is
Obvious it is a bug, error, or false positive)
c) Deployable via SUS, Enterprise? (This is still under consideration)
d) MS AntiSpyware cannot start with error 101 (Use the Update feature in
Add/Remove, "Change")
e) Giant Software owners (see page
http://www.giantcompany.com/commonQuestions.htm#gen_beta for
More information about general questions for currently licensed customers of
Giant Software
f) Group Policy options available? (Under consideration)
g) about:blank issues (Click Tools, Suspected Spyware Report, and submit it
to Spynet)
h) Uninstall MAS? (Add/Remove app in Control Panel)
i) "Is there a tutorial for this software?" (Tutorial - How to use the
Microsoft AntiSpyware Beta to remove Spyware:
http://www.bleepingcomputer.com/forums/tutorial98.html)
j) ?

3) Remarks
a) "it doesn't work!! (It's a "Beta")
b) "Will it be free, or not?" (Not announced yet)
c) "My software is falsely accused of spying!"
(http://support.microsoft.com/kb/892340 MAS incorrectly identifies a program
as a spyware threat)
d) Various other rants and trolling (yawn)


created by Mark L. Ferguson (NOT an MS-MVP)
free for re-publication

(If you would like to post reply comments or additions, anything but a rant
is fine.)



..
 
M

Mark L. Ferguson

Well, I don't post till after I read the group, and understand it. It takes
a while for each one.


..
 
G

Gary

-----Original Message-----
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.txt

1) Known bugs/errors/unpopular features
a) Various mis-spellings and errata (e.g. "TxtFocus")
b) scan stops unexpectedly when clicking areas like "Microsoft AntiSpyware
Beta1" graphic or some menu items
c) Win9x installs are not supported. (expected behavior)
d) Enterprise end user could block processes domain administrator wants to
run (http://support.microsoft.com/kb/892375)
e) CoolWebSearch, VX2 versions not detected
(http://www.intermute.com/products/cwshredder.html)
f) false positives
1) TAPICFG.EXE
2) EZCyberSearch
3) Network Essentials
4) Various false PC Spy (Commercial Key Logger)
5) Remote control software (VNC et.al.)
6) chktrust.exe part of .Net Framework.
7) spodrer.dll (sometimes real)
8) IE5 Toolbar Wallpaper from MS IE5 Web Accessories is falsely identified
as GonnaSearch
9) Outlook Express Mail Store folders (QUARANTINE, don't delete, till you
determine what is)
10) MessengerPlus
11) Weatherbug/AOL (only advanced features are spyware)
12) SearchSquire
13) script file and other comments identified as virus (iMesh)
14) tvenuax.dll (TruVoice file)
15) PCduo
16) eloglist.exe and psexec.exe from sysinternals
17) nProtect KeyCrypt 1.0
18) RadLight
19) Nullsoft Sex
20) Zipdll.dll
21) TimeSync from Blue Nomad for a PDA
22) Spybot Search & Destroy (some immunity registry entries)
23) beta.toolbar.msn.com as a browser hijacker homepage
24) SCRRUN.DLL (sometimes)
25) MediaTickets CDT domains
26) HelpHost.exe to go to remote host windows.microsoft.com
27) WINREP
28) ?

g) DPI settings (not default) corrupt display
h) scan time settings (12:00 PM, et.al.) not correct.
i) Notification icons behave incorrectly
j) Non-english time display problems
k) Tracks Eraser failures
l) Multi-user installs not working (Limited User errors, Fast User
Switching. etc)
m) Flying Alerts (Taskbar not at the bottom)
n) Script blocking not manageable
o) Abnormal Termination (Shell Execute hooks, et.al.)
p) No "Failed Install" notice
q) Tracking Cookies not deleted. (This feature is not included in the beta)
r) Accessibility features not included (for the beta)
s) Reactivate blocked items not working (There is a workaround. Copy out,
delete original, copy back)
t) CPU usage 100% (under study for specific hardware causes)
u) Winsock failures after removing either malware or false-positives
(lose Internet - Networking and Firewall:
http://www.tacktech.com/display.cfm?ttid=257)
v) Failure to launch UI under XP after apparently successful install
w) Script and batch files working directory defaults to ../system32 (on
unblock instance only)
x) PrimalScript editor - edit runs file
y) "gcasDtServHolder" popup window
z) Hibernation slow or disabled on laptops
aa) Ignore closes the browser
bb) ?

2) FAQ's
a) "I like it" (Thanks for testing the beta and providing feedback.)
b) bug reports? (Yes, file in this newsgroup. Please title the message so
it is
Obvious it is a bug, error, or false positive)
c) Deployable via SUS, Enterprise? (This is still under consideration)
d) MS AntiSpyware cannot start with error 101 (Use the Update feature in
Add/Remove, "Change")
e) Giant Software owners (see page
http://www.giantcompany.com/commonQuestions.htm#gen_beta for
More information about general questions for currently licensed customers of
Giant Software
f) Group Policy options available? (Under consideration)
g) about:blank issues (Click Tools, Suspected Spyware Report, and submit it
to Spynet)
h) Uninstall MAS? (Add/Remove app in Control Panel)
i) "Is there a tutorial for this software?" (Tutorial - How to use the
Microsoft AntiSpyware Beta to remove Spyware:
http://www.bleepingcomputer.com/forums/tutorial98.html)
j) ?

3) Remarks
a) "it doesn't work!! (It's a "Beta")
b) "Will it be free, or not?" (Not announced yet)
c) "My software is falsely accused of spying!"
(http://support.microsoft.com/kb/892340 MAS incorrectly identifies a program
as a spyware threat)
d) Various other rants and trolling (yawn)


created by Mark L. Ferguson (NOT an MS-MVP)
free for re-publication

(If you would like to post reply comments or additions, anything but a rant
is fine.)



..

Hi Mark,
Wow!I'm very impressed.Talk about detail.And you're
not an MS-MVP? Looks like you should be.
Gary
 

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