See if this KB applies
http://support.microsoft.com/default.aspx?scid=kb;en-us;835262
--
| Hi Stefan,
|
| in addition to doing the KB articles I did your 7 steps. One or two days FP
| 2003 will work fine and then some days or instances I still get "FrontPage
| has encountered a problem and needs to close. We are sorry for the
| inconvenience."
|
| It doesn't seem to matter if I start one program or another or only FP
| alone. I cannot induce the error above and it seems to happen randomly or at
| least I see no partern.
|
| Prior to your 7 steps I did extensive troubleshooting, several times repair,
| install and uninstall FP 2003 along with several times install and uninstall
| Office 2003 but no joy.
|
| BILL
|
|
|
|
|
|
| | > Have you also tried the usual repairs in the sequence below:
| > 1) In Windows Explorer Find and delete all FP Temp Files in the folder
| FrontPageTempDir
| > Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
| > - in FP 2003 they are in
| > %USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
| > 2) In Windows Explorer Find and delete all hidden *.web files
| > Usually in %USERPROFILE%\Application Data\Microsoft\Web Server
| Extensions\Cache
| > 3) In Windows Explorer Find and delete the file hidden file CMDUI.PRF
| > Usually in %USERPROFILE%\Application Data\Microsoft\FrontPage\State
| > 4) Run a Repair on IE
| > (see
http://support.microsoft.com/default.aspx?scid=318378 )
| > 5) Install all Service Packs for your OS, IE, MS Office and your Video
| card
| > (Windows Update and Office Update sites, plus your video card supplier
| site)
| > 6) Open FP and Disable or Uninstall any FP Addins,
| > 7) Open your FP Web/Site and run a Tools Recalculate Hyperlinks
| >
| >
| > --
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| >
http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| | > | Looks like FP 2003 has retrogressed to FP version 1 when there were so
| many
| > | problems. FP 2003 crashes for me as well. It seems unpredictable and not
| > | related to opening another file or anything. I installed FrontPage
| 2003
| > | last week
| > | along with Office Professional 2003 and Onenote 2003. Every thing works
| fine
| > | except FrontPage. Apparently randomly, the window opens a message window
| > | pops up stating "FrontPage has encountered a problem and needs to close.
| We
| > | are sorry for the inconvenience." I have tried starting it in safemode,
| > | running the repair, uninstalling, reinstalling, installing on another
| > | partition and then it randomly crashes somethings . I have Windows XP
| > | Professional version 2002 sp 1.
| > |
| > | I did the following (Microsoft Knowledge Base Article - 829562) which
| > | helped for a few days but then went back to the same errors:
| > |
| > | Error Message When You Try to Start FrontPage 2003
| > | View products that this article applies to.
| > | SYMPTOMS
| > | When you start Microsoft Office FrontPage 2003, you may receive the
| > | following error message:
| > |
| > | Microsoft FrontPage has encountered a problem and needs to close. We are
| > | sorry for the inconvenience.
| > |
| > |
| > | This seems to be the only KB article on the subject but I don't seem to
| be
| > | the only one with the problem.
| > |
| > | Thanks
| > |
| > |
| > |
| > | (e-mail address removed)> wrote in message
| > | | > | > Its not just photo gallery that crashes this program....I'm up to 5
| > | crashes so far today and I 'm very, very sick of it. I have plenty of
| > | memory and room on this computer and IE is the only other program open.
| > | > My last crash I was deleting table cells..................
| > | >
| > | > ----- Ahmad Al Safi wrote: -----
| > | >
| > | > I stored only one image in my Website and used in Photo
| > | > Gallry. When I wanted to remove it, FP crashes. This
| > | > happened when using blank page, inserting web component,
| > | > or photogallery template, with one image and more than one.
| > | > I badly need to use photo gallery in my web site.
| > | > Any help?
| > | >
| > |
| > |
| > |
| >
| >
|
|
