Found New Hardware: Generic Volume

[Keith Russell]

Hi, everyone.

I hope someone can help me with a very aggravating problem.

When I start up XP, I get a balloon notice in my system tray/notification
area that says, "Found New Hardware: Generic volume". I then get a Hardware
Installation dialog in the center of my screen that says, "The software you
are installing for this hardware: Generic volume has not passed Windows
Logo testing...(the usual compatibility warning)". I have two choices:
"Continue Anyway" or "STOP Installation". It doesn't matter which I choose.
If I choose to stop installation, XP immediately finds the new hardware
again, and I start all over! If I choose to continue, the same thing
happens 8-(. Eventually I manage to get out of the loop, but I'm not sure
exactly how.

I have no idea which device, or which hardware, is being referred to. I
have installed several new programs, all of which I've installed previously
without problems. The only exception was an old version of Nero, which I
had installed only on older Windows versions. I've uninstalled it, but it
didn't help.

How can I get Windows to stop doing this???? Thanks VERY much in advance
for your help.

 

[CS]

Hi, everyone.

I hope someone can help me with a very aggravating problem.

When I start up XP, I get a balloon notice in my system tray/notification
area that says, "Found New Hardware: Generic volume". I then get a Hardware
Installation dialog in the center of my screen that says, "The software you
are installing for this hardware: Generic volume has not passed Windows
Logo testing...(the usual compatibility warning)". I have two choices:
"Continue Anyway" or "STOP Installation". It doesn't matter which I choose.
If I choose to stop installation, XP immediately finds the new hardware
again, and I start all over! If I choose to continue, the same thing
happens 8-(. Eventually I manage to get out of the loop, but I'm not sure
exactly how.

I have no idea which device, or which hardware, is being referred to. I
have installed several new programs, all of which I've installed previously
without problems. The only exception was an old version of Nero, which I
had installed only on older Windows versions. I've uninstalled it, but it
didn't help.

How can I get Windows to stop doing this???? Thanks VERY much in advance
for your help.

If you haven't installed any new hardware recently.... (usually
software won't cause this)

The first thing to try is to see if there is a flash update available
for your system BIOS. Sometimes a BIOS update will cure this problem
and sometimes it won't, however, it's worth a try. While you're at
it, see if there are updated drivers for your motherboard. If this is
an OEM machine (HP, Dell, Compaq, etc.) you should contact their tech
support.

You may have some system hardware on your motherboard that XP "sees"
and tries to install drivers for. Apparently, it does not install the
correct driver or what it thinks is correct. So on the next boot, it
"re-discovers" the hardware item(s).