Forwarded Msgs Disappear from Inbox - O2K

[Gary]

One of our PC's with Outlook 2000 has a problem in that
any message that is Forwarded disappears from the Inbox.
The forwarded message does appear in the Sent Items
folder, but the original message vanishes from the Inbox.
None of our other PC's behave this way and I don't see
anywhere that this behavior can be altered under options,
etc. A Knowledge Base search has yielded no results.

Does anyone have any ideas???

Thanks!

Gary

 

[James M. Thompson]

Check to make sure you have the "Save forwarded messages"
option checked. This can be found in Tools | Options | E-
mail Options... | Advanced Email Options...

 

[Gary]

My understanding of the function of that checkbox is that
it saves a copy of the forwarded message in the Sent Items
folder. I double checked the problem PC and it does
already have that box checked. Thanks for the thought
though.

 

[Jocelyn Fiorello [MVP - Outlook]]

It's probably just hidden. Check View | Current View -- is it set to
"Unread messages"? If so, that explains the problem -- when you reply to or
forward a message, it becomes "read" and so it disappears when an "unread
messages" view is set. Change the view back to Messages and your hidden
messages should reappear.

Also, make sure you're not sorting your Inbox on the Icon column, which can
also appear to hide messages.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Gary]

Jocelyn,

Thanks for your input! The View was already set to
Messages, and I couldn't tell what was selected as the
Sort field, but clicking on the Received field for sorting
solved the problem! Thanks Again! 8)

Gary