Form will not work at Godaddy.com

G

Guest

I have a form published on my website StukeyFinancialPlanning.com and am
using Godaddy. When I access the form page "Contact Us" live, it asks me for
a user name and password as if I am trying to FTP to the site. What am I
doing wrong?
 
R

Rob Giordano \(Crash\)

they probably have premissions on the _private folder set incorrectly, and
they or you may have the path to the _private folder wrong too. I'm not
sure but the path looks strange.





|I have a form published on my website StukeyFinancialPlanning.com and am
| using Godaddy. When I access the form page "Contact Us" live, it asks me
for
| a user name and password as if I am trying to FTP to the site. What am I
| doing wrong?
 
G

Guest

What do you mean that the path looks strange? How do I check to see if the
permissions are set incorrectly? How do I change them if they are set
incorrectly?
 
R

Rob Giordano \(Crash\)

I believe the path to private should be something like;
_private/contactform.txt not what you have it as:
fpweb:///_private/Contact Form.txt

one thing is to not use spaces and upper case (your form results file name
will show as Contact20%Form.txt.

why is your path fpweb:/// ? I'm not sure. Is your local web named fpweb? If
so that would mean you created the form page without having the actual
FrontPage web opened.

You have to have GoMommy set the permissions on _private





| What do you mean that the path looks strange? How do I check to see if
the
| permissions are set incorrectly? How do I change them if they are set
| incorrectly?
|
| "Rob Giordano (Crash)" wrote:
|
| > they probably have premissions on the _private folder set incorrectly,
and
| > they or you may have the path to the _private folder wrong too. I'm not
| > sure but the path looks strange.
| >
| >
| >
| >
| >
| > | > |I have a form published on my website StukeyFinancialPlanning.com and
am
| > | using Godaddy. When I access the form page "Contact Us" live, it asks
me
| > for
| > | a user name and password as if I am trying to FTP to the site. What
am I
| > | doing wrong?
| >
| >
| >
 
G

Guest

Honestly, I thought GoDaddy hosting offered a form handler script for use
instead of the FP form handler.

At any rate, assuming the extensions are operating properly, you are using
the contact form page as the confirmation page as well. You can't submit a
FrontPage form to itself. All you need to start with is a simple Thank You
page. If you open your form in a new window and place a close window button
the confirmation page, they will be right back where they started.

Additionally, Contact Form.txt isn't as proper file name. Avoid using spaces
in file and page names (you did this with the contact page name too). If you
need to separate words, use the underscore instead.

Also, make sure you are using the built in FrontPage File >> Publish Web to
http location. Do not use FTP to transfer a FP Component page such as the
form.


Mike Smith,

http://FrontPageForms.com
FrontPage Form Tutorials
& Form Script Examples
 
G

Guest

When I asked GoDaddy about the situation, they suggested that I manually
change the HTML code on my "Contact Us" page to Action = "gdform.php".
However, when I do this and save it, FP changes it back to the way it was
before. So, I end up having to use WordPad to make the change and then FTP
the file to them.

I am new to web design and FP, so these questions are pretty simple. How do
you know that I am submitting the page to itself? How can you see that?

Where is the option to tell FP to open a page in a new window?
 
T

Thomas A. Rowe

Under form properties, you have to select Send to Other and then enter:

gdform.php

in the field.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage
==============================================
Agents Real Estate Listing Network
http://www.NReal.com
==============================================
 
G

Guest

Follow Thomas's lead. Switch to Send to other: Click Options and place
gdform.php as the Action and leave the rest alone.

Now however instead of using your Form Properties settings for confirmation
and email, go to Advanced >> Add and set mailto as Name and your email as
Value. Now >> Add again for confirmation and place redirect as Name and your
confirmation page as Value.

My apologies, but I don't use this method so someone will have to take over
for the file set up.

As to the form submitting to itself, I could see in the HTML that you had
that same form page set under Form Properties as the Confirmation page.

Thought they had a form handler, just couldn't find my file on it. Lost a
lot of stuff when I had to replace my PC.

As to setting form properties with FrontPage if you do have the option of
the FP form handler somewhere else, see here ...

http://frontpageforms.com/form_properties.htm

Mike Smith,

http://FrontPageForms.com
FrontPage Form Tutorials
& Form Script Examples
 
G

Guest

Thanks for all your help! As I talked to GoDaddy, I discovered a few other
helpful hints:
1) Using GoDaddy Hosting Manager, uninstall Front Page extensions, wait 15
minutes and then reinstall them. This insures that if anything is corrupted,
it will be installed correctly. Wait another 15 minutes.
2) Delete gdform.php on the server. Wait 15 minutes.
3) Using GoDaddy Hosting Manager > Content > Form Mailer, Iinstall Default
Scripts Directory using an email address that is at your GoDaddy domain. This
puts the gdform.php file on the server. Wait 20 minutes.
4) Publish you web page.
5) Test web page email form. It takes about 10 - 15 minutes for the email to
go thru.
 

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