Firefox: This Is Too Weird!

[Thip]

I have a Speedstream 4200 DSL modem. Yesterday, I bit the bullet and
installed Firefox and some extensions I wanted to use. It worked
beautifully until I closed Forefox. Then I lost all connectivity. I messed
around with it a little, then went to bed. This morning, I tried some more
and ended up formatting and restoring from an image (thank heavens for
images).

I then reinstalled Firefox (which is when I wrote the post about
reinstalling the extensions). I lost connectivity again! Not only that, my
daughter has a laptop running W2K connected to the modem via USB, and she
had none either. I uninstalled Firefox, cleaned the registry and removed
all references to it, tried to repair the connection, did a system
restore....and was unable to connect until I formatted and restored my image
again. While I was doing that, the laptop reconnected.

This is either some really weird bug or some really weird coincidence. I
know I need to post this in the Firefox support group, but I thought I'd
post it here first. I'd like to know if anyone else has encountered
something similar!

 

[Father Merrin]

I've received this kind of problem from Avast before on a recent virus
update but never with Firefox. Most often I realize its my ISP causing the
problem through network changes and not the software which is running on my
computer. You might also receive this kind of error when your firewall is
updated, Microsoft applies patches in unattended mode as well as when
devices are set to go into power saving mode automatically.

Good Luck,
FM

 

[John Jay Smith]

I really do not think that this incident has anything to do with firefox...

download a bootable CD image like KNOPPIX (linux) to test your connection if
this happens again...

if your pc works with knoppix then it means that its something with windows,
if it doesn not work with knoppix either its your ISP

http://www.knopper.net/knoppix/index-en.html

Download it now to see if your usb modem will work with knoppix before hand
so you will be ready
if something like that happenes again

ken

 

[Steve]

I have a Speedstream 4200 DSL modem. Yesterday, I bit the bullet and
installed Firefox and some extensions I wanted to use. It worked
beautifully until I closed Forefox. Then I lost all connectivity. <snip>

You've just delayed my decision to try Firefox. Please feed back if you work
out the cause.

 

[Thip]

You've just delayed my decision to try Firefox. Please feed back if you
work out the cause.

I'm pretty well convinced it has to do with either my ISP or (more likely)
the modem. I think it's totally weird and just about unexplainable that
everything worked well before installing Firefox, and nothing--including my
daughter's laptop--worked after. I don't have time to try again; it'll have
to wait til this weekend. Hopefully I'll have something to report then.

 

[jimpgh2002]

You've just delayed my decision to try Firefox. Please feed back if you work
out the cause.

There are tons of people using FF that have no such problem
and you're going to let ONE person's experience stop you?

 

[elaich]

There are tons of people using FF that have no such problem
and you're going to let ONE person's experience stop you?

This is the first time I ever saw this behavior reported. Browsers have
nothing to do with modems and connectivity. He may have some malware.

 

[Thip]

This is the first time I ever saw this behavior reported. Browsers have
nothing to do with modems and connectivity. He may have some malware.

She has no malware or viruses, believe me. And I know browsers have
nothing to do with modems and connectivity. That's why the whole thing is
so completely weird. I can track down most things eventually, but this one
blew me out of the water.

 

[John Corliss]

She has no malware or viruses, believe me. And I know browsers have
nothing to do with modems and connectivity. That's why the whole thing is
so completely weird. I can track down most things eventually, but this one
blew me out of the water.

Do you remember if was any particular website you went to before the
crash occurred?

 

[Thip]

Thip

In case you had not thought of it, I'd uninstall Firefox again - go to
tools/folder options/and on the view tab select show hidden files and
folders - then navigate to C:\Documents and Settings\"your
name"\Application Data\Mozilla and delete the Firefox you find there.
Reinstalling Firefox after that will truly be a fresh install.

Apologies if you knew this already amigo.

Thanks for the suggestion (and no, you weren't at all patronizing). I
looked for the folder and it doesn't exist. This was a fresh install of
Firefox so maybe that's why.

 

[Thip]

Thip wrote:

Do you remember if was any particular website you went to before the crash
occurred?

I use Google for my Start/Home page. I'd set Firefox to dump everything on
exit so it wouldn't even load when I tried again.

 

[nt4-ever]

said way above:
"Browsers have
nothing to do with modems and connectivity."

guess you have never used the
Internet Exploader 5.5 whereas
under Menu item Tools/Internet Options
is a tab: "Connections" that alows
setting modem/network options ... ?

 

[jmatt]

guess you have never used the
Internet Exploader 5.5 whereas
under Menu item Tools/Internet Options
is a tab: "Connections" that alows
setting modem/network options ... ?

Or you can open Control Panel & double click on Internet Options.

 

[Al Klein]

said way above:
"Browsers have
nothing to do with modems and connectivity."

guess you have never used the
Internet Exploader 5.5 whereas
under Menu item Tools/Internet Options
is a tab: "Connections" that alows
setting modem/network options ... ?

It sets how IE uses the connection - it shouldn't change how the modem
is set. IE is a "modem client", not a modem controller - or, that's
what it's supposed to be. Of course, it *is* difficult telling a
5,000 pound gorilla where to sit.

 

[John Corliss]

I use Google for my Start/Home page. I'd set Firefox to dump everything on
exit so it wouldn't even load when I tried again.

Very strange. But of course, I don't have access to your computer so
it's impossible to be of more help. Perhaps if you took your problem to
news://news.mozilla.org/mozilla.support.firefox somebody in that fine
group could help you? You'll need to create a new account for their
server, but your news reader should prompt you to do that automatically.

Sorry I can't be of more help. Good luck though.

 

[elaich]

It sets how IE uses the connection - it shouldn't change how the modem
is set.

Also, IE is woven into the Windows environment. You can also access
"Internet Options" from within Control Panel, which should tell you you are
not really accessing any part of IE. Firefox, thankfully, does not have
this.

 

[Stephen Harris]

Thanks for the suggestion (and no, you weren't at all patronizing). I
looked for the folder and it doesn't exist. This was a fresh install of
Firefox so maybe that's why.

Nope, that is the problem. With an old install it should be there,
with a new install it should be there. Only if you are re-installing
and purposely delete before the reinstall should it be missing.