Finally got it to scan but won't quarantine!

[Shannon]

I just downloaded MSAS and couldn't run the scan. Would
only do a scan through the schedule. Now that the scan
is complete I can't quarantine. If I click the
quarantine link or the take action now link the screen
turns all blue and nothing happens. Same when I click
advanced tools aswell...same blue screen. Anyone know
why or what I can do? Thanks.

 

[Erol]

Hi - check your error log - if you see that you have an
error regarding an outdated RICHTX32.OCX, download it and
register the OCX, then restart MSAS. This worked for me.

Here is the site you can get the latest ocx:
http://www.ascentive.com/support/new/support_dll.phtml?
dllname=RICHTX32.OCX